Service to Sales Manager

Service to Sales Manager – Keeler Group Fairfield County
Monday–Friday
Salary + Commission

Keeler Group is seeking an experienced and motivated Service to Sales Manager to lead our Service to Sales Center at a designated dealership in Fairfield County. The ideal candidate is organized, client-focused, and experienced in managing service-related communications, overseeing prospecting, and working deals within a luxury dealership environment.

Key Responsibilities

• Oversee daily operations of the Service to Sales department at a store level
• Manage outbound service prospecting calls, texts, and follow-up tasks
• Appraise cars, select inventory, desk, and close deals
• Lead, coach, and motivate sales team members to close deals
• Ensure accurate CRM updates and follow-up processes
• Monitor appointment show and close rates
• Partner closely with the Sales Managers, Service Managers, Pre-Owned Managers, Service Advisors, Technicians, and Sales Advisors to maximize workflow and client satisfaction
• Maintain high CSI standards consistent with leading luxury brands

Qualifications

• 3–5 years of Sales, BDC, or Service BDC experience (management preferred)
• Strong communication and leadership skills
• Client-focused and team-oriented
• Proficient with CRM systems
• Valid driver’s license

Benefits

• Medical/Dental/Vision Coverage
• Paid Vacation/Sick/Personal Time
• 401K Plan with Employer Contribution

All inquiries will remain strictly confidential.

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