Supervisor, Inbound Sales, Acquisitions (1 of 2 Openings)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

About the Role
The Supervisor, Inbound Sales (Acquisitions), leads and develops a high performing inbound sales team responsible for acquiring new customers across multiple product lines. This role is built for a sales driven people leader who is energized by fast paced environments and brings hands on experience coaching the behaviors that fuel conversion, revenue, and sustained growth.

This position is intentionally structured as a true sales leadership role—not a customer service or CARE based function. Leaders in this role are accountable for performance outcomes and are expected to bring direct experience coaching sales driven behaviors in revenue focused environments.

That accountability and sales focus is also what makes this role uniquely rewarding…

Job Description

Why This Role

This role offers the opportunity to lead at the center of a true sales operation, where outcomes matter and strong leadership makes a measurable impact. Supervisors in this organization are entrusted with significant responsibility and autonomy, with performance directly tied to both team success and individual growth.

For leaders who are motivated by results, enjoy developing sales talent, and thrive in competitive environments, this role provides clear visibility, meaningful ownership, and performance‑based upside. The expectations are high, but so is the support—through structured training, data‑driven tools, and leadership partnership focused on continuous improvement.

This is a role for leaders who want to build winning teams, sharpen their sales leadership capability, and be rewarded for execution, not just effort.

Schedule & Availability

• Open availability is required
• Department operates 7 days a week, 7:00 AM – 10:00 PM EST
• Supervisors must be able to work any shift within operating hours based on business needs
• Example shift: 10:00 AM – 7:00 PM EST (not guaranteed)
• Days off vary and are not fixed
  • Flexibility is a non‑negotiable requirement due to the nature of the business and operating model.

Culture & Environment

• High‑energy, fast‑paced, sales‑first organization
• Competitive, execution‑focused, and results‑oriented
• Environment that values high effort, sustained focus, and shared team success
• Accountability‑driven culture with a focus on growth and winning
  • Leaders must demonstrate resilience, adaptability, and a strong sales mindset.

Training & Onboarding

Training is designed based on experience level:

Internal / Interim Leaders

• “Plug‑and‑play” onboarding for those already performing similar supervisory duties
• Includes leaders in comparable roles

External / New Leaders

• Participation in the Championship Habits Program, including:
  • End‑to‑end, self‑paced learning
  • Job shadowing with experienced supervisors
  • Hands‑on coaching and partnership with the manager

Team Structure & Product Scope

• Lead a team of approximately 12 direct reports (this can vary throughout the year)
• Oversee inbound acquisition sales for:
  • Internet
  • Mobile
  • TV
  • Landline
  • XH
    • All sales performance is metric driven, with clear goals and incentives tied to results.

What You’ll Do

As an Inbound Sales Supervisor, you will oversee the daily performance and execution of an inbound sales team while ensuring consistent delivery against acquisition goals.

Leadership in this role requires independent judgment, strong decision‑making skills, and the ability to balance results with people‑centered leadership.

Key responsibilities include:

• Lead, coach, and motivate inbound sales representatives to achieve and exceed acquisition and revenue targets
• Coa