Specialist, Accounts Receivable (Full Time)

Department: Accounting & Finance

Employment Type: Full Time

Location: Greenwood Village, CO

Compensation: $28.00 - $32.00 / hour

Description

The Specialist, Accounts Receivable researches customer deductions from invoiced payments, resolves discrepancies, obtains necessary documentation, and collects invalid deductions from customers. Assists with other A/R functions, including, but not limited to, customer payment collection.

Key Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Conducts accounts receivable processes, including accurate and timely miscellaneous invoicing, monitoring of aging reports, and reconciliation of customer accounts.
• Conducts payment collection calls and correspondence to ensure timely payment of outstanding invoices.
• Research and resolve customer chargebacks (i.e. short pays/deductions), billing discrepancies, and disputes promptly and professionally.
• Obtains necessary deduction documentation from internal and external resources and requests repayment of invalid deductions as necessary.
• Record and reconcile customer payments, allocate them correctly, and research and resolve unapplied funds
• Respond to customer inquiries regarding billing issues, payment terms, and account balances
• Processes write-offs, credit memos, and debit memos transactions as appropriate and approved
• Perform ad hoc customer reporting as needed for customers, sales personnel, and other stakeholders.
• Deals professionally with issues of a confidential nature.
• Supports the Accounts Receivable Supervisor and Accounting Manager in carrying out the responsibilities of the accounts receivable department. 
• Performs other related duties as necessary or assigned.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Skills, Knowledge and Expertise

Education and Formal Training

• High school diploma or equivalent required
• Some college coursework in accounting or a related field preferred
• Minimum two (2) years of experience in accounts receivable and chargebacks experience preferred

Knowledge, Skills and Ability 

• Proficient in Dynamics Great Plains or similar accounting software required 
• Intermediate MS Office experience (Excel, Outlook)
• Strong analytical and problem-solving skills 
• High standards of accuracy and high-level attention to detail
• Excellent communication skills, written and verbal
• Ability to work collaboratively with customers, internal and external
• Self-motivated and directed, able to handle high transaction volume and deadlines

Benefits

• Insurance coverage that includes medical, dental, vision, and life insurance and flexible spending accounts (To be eligible for benefits, the employee must work at least 30 hours per week (or 130 hours per month))
• 401(k) with employer match
• Paid holidays and competitive vacation/sick pay plans
• Tuition assistance program 
• Employee stock ownership program (ESOP)