Sr. Social Media Manager - TfB

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

** This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in one of the following areas: Bellevue, Washington; Overland Park, Kansas or Frisco, Texas**

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

We’re looking for a Sr. Social Media Manager to lead day-to-day content planning, channel execution, and publishing coordination across T-Mobile for Business social platforms. This role will support our LinkedIn, YouTube, Meta, X, and Reddit presence — building credibility with business decision-makers (BDMs) and IT decision-makers (ITDMs) by delivering platform-native content with clarity, consistency, and relevance.


The ideal candidate is a detail-oriented operator and storyteller, skilled at turning complex topics into engaging posts, managing agency relationships, and coordinating stakeholder inputs to keep publishing on track. They’ll work across product marketing, brand, segment, and creative teams to ensure our social presence is timely, accurate, and aligned with business goals.

T-Mobile requires U.S. citizenship for certain roles within the organization. This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire - failure to do so will result in termination.

Key Responsibilities

Channel Planning & Execution

• Lead development of the TFB social content calendar across LinkedIn, YouTube, X, Meta, and Reddit — including campaign prioritization, messaging alignment, and publishing coordination
• Translate marketing and product briefs into channel-ready, platform-specific content
• Write social copy that distills complex B2B messaging into engaging, audience-first storytelling
• Review incoming assets and coordinate with creative partners to ensure alignment on timing, tone, and quality
• Ensure all content meets brand standards for accuracy, tagging, visuals, and approvals
• Manage content delivery via Sprout Social and maintain workflow tools like Airtable and Workfront

Agency & Cross-Functional Management

• Serve as primary contact for agency production partners — owning the creative brief, feedback loops, and delivery timelines
• Work closely with the senior strategist and stakeholders to guide content strategy and campaign-level rollouts
• Communicate status updates clearly across marketing, brand, and creative partners to keep calendars aligned

Performance Optimization

• Monitor post-level performance and engagement metrics to surface optimizations for cadence, timing, and message framing
• Collaborate with channel and analytics leads to inform test-and-learn scenarios and creative iterations
• Stay current on platform trends, algorithm shifts, and competitive activity — and translate insights into action

Qualifications

• 8+ years of experience in social media management, content marketing, or digital publishing
• Proven ability to manage complex content calendars across multiple inputs and timelines
• Strong writing and editing skills, with ability to adapt tone to suit channel and audience
• Familiarity with Sprout Social, Airtable, Workfront, and Microsoft 365 tools
• Experience working in matrixed marketing environments across product, brand, and creative functions
• Comfortable managing content delivery with agency teams and providing actionable feedback
• Deep understanding of B2B channels, especially LinkedIn and YouTube
• Strong attention to detail, calendar accuracy, and content QA

Minimum Qualifications

At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background scre