Director, North America Sales (Customer Success and Lifetime Value)

Director, North America Sales (Customer Success and Lifetime Value)

  

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

We are seeking a Director, North America Sales (Customer Success and Lifetime Value).  This is a teleworker position and can be based anywhere in the United States. 

Responsibilities:

• Accountable for business growth, company market share and revenue increases.
• Coordinates all company sales activities in the area-of-control.
• Sets quota and goals for organizations.
• Develops tactics to generate new sales.
• Provides input to team on overall sales strategy, cost optimization, and disciplined process management (pipeline review, asset management, demo sales achievement, etc.).
• Ensures optimum sales coverage through direct and partner sales resources and different routes to markets.
• Develops sales resources and management talent to ensure a pipeline of qualified sales talent to support future growth. Implementation of master pipeline management.
• Builds lasting, consultative relationships with customer accounts.
• Proactive change management.
• Coach and support sales teams and leadership in developing key and/or difficult account opportunities.
• Builds long-term growth opportunities using the Account Business Planning process.
• Develops the consultative, solution selling capability in their organization to develop compelling business cases to differentiate and highlight the value of the company's broad portfolio.
• Ensures resource deployment encompasses end-to-end selling support (solution partners, SA, ISR, resellers, etc.)
• Demonstrates in depth knowledge of the vertical segment and provides external leadership to industry, community, press.
• Engages Global Business Unit Sales Teams (Specialists, Channel Partners, and Alliance Partners) to fully leverage all of the company's products and technology offerings.
• Creates and manages resource plan including staffing of country sales team to ensure pursuit and closure of opportunities, and perpetuation the existing installed base revenue.
• Balances short term with long term planning and resource investment
• Demonstrates thought leadership by directing the customer's application of technology to new business problems.
• Creates a performance driven culture that ensures the company has the best IT sales force in the industry.

Education and Experience Required:

• University or Bachelor's degree, advanced university or Master's degree preferred.
• 5-10 years of sales and progressive management experience.
• 10-15 years of industry experience.
• Demonstrated results in growing a business or expanding a market.

Knowledge and Skills:

• Strategic Sales Planning & Implementation - Provides input to the development of strategic sales plans that reflect the company's business strategy to advance market share/penetration and achieve profitable growth.
• Budget Management & Cost Optimization - Manages within set spending parameters to protect the company's business and sales assets and ensures their effective engagement.
• P&L Management - Sets and manages the business investments and resource allocations essential to ensuring the financial growth of business group. Should focus on balance sheet. Optimized operation to improve balance sheet position.
• Vertical Industry Acumen - Develops and exercises a profound understanding of business dynamics within area of control, as a basis for informed business decision making.
• Workforce Planning - Executes acquisition and development strategies targeted to ensuring workforce readiness, and market opportunity responsiveness.
• Execution Management - Collaborates effectively with the company's BUs and value chain partners to ensure operational responsiveness to challenges, and alignment with business imperatives. Acts decisively once decision is taken.
• C-Level Partnering - Contrib