Resident Advisor | Lincoln City

About Helping Hands Reentry Outreach Centers

Helping Hands provides HOPE and CARE through personal, trauma-informed programs to individuals experiencing homelessness.

Our programs are Trauma-Informed, Data-Driven, and Person-Centered. 

We take the time to learn each individual's story and help connect them to the appropriate local resources and services to meet their unique needs. We do not duplicate available services; instead, we build strong collaborative partnerships with local programs and foster connections between participants and our community partners.  

Position Summary

• Full-time, $18.90 per hour
• Open until filled - 1st review of applications Monday 11/30/2025
• Supervise shelter activities to ensure the safety of participants.
• Responsible for shelter intakes, reentry interviews, and after-hours referrals.
• Manage timely bunk assignments, dorm inspections, and property storage.
• Responsible for maintaining accurate logs, shift reports, and participant records, both manually and using a web-based program.
• Perform urinalysis and breathalyzer testing of participants as needed.
• Attend agency and program staff meetings.
• Facilitate problem-solving and provide crisis intervention services to participants as necessary.

Qualifications:

• Demonstrated ability to work independently. Ability to appropriately assess a situation and take corrective action as necessary.
• Written and verbal communication skills. Good computer skills and phone etiquette.
• The right individual for this position has a passion for helping others, is nonjudgmental and able to deal with difficult situations in positive and constructive ways.

Physical/Mental Requirements

• The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.
• Hearing and vision adequate for interaction with participants, interaction with staff, and interaction with the general public.
• Work is primarily performed indoors, within an office setting, occasionally accompanied by moderate noise levels and exposure to scents.
• Frequently required to sit/stand at a computer or in a stationary position.
• Frequently operates a computer and other office productivity equipment, such as copy machine, printer, and phone.
• Frequently required to move about within the facility for meetings, office equipment, and daily operations.

Preferred Qualifications

Direct or Lived Experience with homelessness, addiction, and/or low-income populations.

Understanding of the issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault

Helping Hands is proud to be an Equal Opportunity Employer