Senior Software Engineer (Observability)

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day.  When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

As an observability-focused Senior Software Engineer at Appian you will help build the next generation of our monitoring and alerting platform and tackle our most challenging technical problems alongside other brilliant engineers. 

This role is based at Appian's HQ in McLean, VA. Employees hired for this position will have the opportunity to work in a flexible, hybrid environment. If you are not already located in the Washington, DC metro area, your willingness to relocate will be a contingency for this position.

About you:

• You have 5+ years experience building and delivering software applications

• You’re passionate about observability and Kubernetes  

• You enjoy working with open-source observability technologies like Grafana, Prometheus, Alertmanager, Cortex, Thanos, Loki, Jaeger or other CNCF projects.

• Strategic thinker and problem solver with a proven ability to prioritize, learn and execute in order to accomplish amazing things

• You’re passionate about identifying and building new tools and technologies to solve complex observability problems

• You’re a tinkerer at heart with an innate ability to solve tough problems

• You have experience with CI/CD tools such as Gitlab or Jenkins

• You have familiarity with AWS or similar Cloud providers

• Experience in Go, Python, Bash or comparable languages

• You understand the benefits of Kubernetes native monitoring solutions leveraging Kubernetes orchestration 

• Imaginative, collaborative, and truly excited about building great products and experiences

• You hold a BS in Computer Science and/or equivalent years of experience writing code

 How You’ll Contribute:

• Develop simple yet elegant solutions to complex technical problems at the intersection of Engineering and IT in a small scrum team.

• Leverage a modern and diverse array of tools including Prometheus, Grafana, Alertmanager, Cortex, Thanos, Loki and Kubernetes to ensure that our platform is built with observability in mind, and that our customers' applications are observant.

• Participate and lead design discussions, providing code reviews, feedback on designs, and mentoring junior developers. 

• Help designing complex distributed services leveraging Terraform, Kubernetes and cloud platform skills.

• Assist with observability platform issue investigations and remediation

• Respond to and resolve emergent problems; write software and build automation to prevent problem recurrence and reduce toil.
  
  

Preferred Experience Level:

• 5+ years of relevant experience, building and delivering software applications.

Education:

• B.S. in Computer Science, or a related field

 

Tools and Resource 

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. 
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate,