Regulatory Tariffs & Advice Letters Senior Manager

Requisition ID # 156929 

Job Category: Government and Regulatory Relations 

Job Level: Senior Manager

Business Unit: Gas Engineering

Work Type: Hybrid

Job Location: Oakland

 

 

Department Overview

The coworkers of the Service Planning and Design organization (SP&D) support the business vision by delivering customers safe, reliable, and affordable electric and gas services in compliance with all applicable regulatory and internal requirements. SP&D supports both gas and electric operations through its customer project management, design and estimating, dependency, construction, and clerical functions.

 

Position Summary

Provide consulting services to internal lines of business on tariff related issues, including customer-specific inquiries, escalated complaints and understanding and interpretation of complex legal and regulatory matters and the associated enterprise-wide and customer related impacts.  Uses tariff and regulatory expertise and knowledge of PG&E’s operations, customers’ end-use equipment and customers’ business processes. Service is provided to any line of business upon request. Continually monitors internal and external factors that affect the planning and successful execution of the program compliance. Fosters a safe work culture and environment, ensuring that coworkers adhere to all company and regulatory safety policies and practices. 

Tariff, Customer, Policy, Compliance Team Scope

• Cultivate partnerships with PG&E’s Law and Regulatory Relations Departments, other California utilities, and regulatory bodies such as the CPUC, CEC, FERC, and CAISO to drive policy and proceeding decisions.
• Guide the line of business to remediate tariff compliance issues, including identification of compliance gaps and root cause, support for any necessary regulatory filings, employee training, process improvement efforts, and internal or external communications.
• Develop tariff-based solutions to meet the unique or changing needs of a specific customer or industry.
• Participate in settlement discussions, mediation, arbitration and other civil or regulatory proceedings as PG&E’s expert witness or lead negotiator to resolve claims arising from PG&E’s tariff interpretation.
• Lead expert substantiation for regulatory and procedural history, customer needs and impacts, operational needs and impacts, and regulatory priorities and sensitivities, to support the development and implementation of regulatory, legislative, external and internal policies and procedures.    
• Evaluate policies, technologies, programs, customer needs and industry direction to identify customer and company benefits and propose forward-looking tariff solutions. Development of and support for policy and regulatory positions, including participation in regulatory proceedings and assistance with data requests from regulators and senior management.

 

Leadership Qualities

PG&E expects its leaders to conduct themselves with the highest ethics and integrity and to embody specific leadership qualities.  

Strategic Mindset

• Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Operating effectively, even when things are not certain or the way forward is not clear.

A Leader in the Community and Industry

• Effectively building formal and informal relationship networks inside and outside the organization.
• Anticipating and balancing the needs of multiple stakeholders.

Demonstrates Safety Leadership

• A safety champion in words and deeds with respect to both employee and public safety.
• Maintaining an environment of open dialog and free of retaliation.

Influences and Inspires

• Using various- communications that convey a clear understanding of the needs of different audiences.
• Maneuvering comfortably through complex policy, process, and people-related dynamics.

Optimizes Team Performance

• Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Creating a climate where people are developed and motivated to do their best to help the organization.

Values Diversity and Creates Inclusion

• Recognizing the value that different perspectives and cultures bring to an organization.

Fiscally Responsible

• Interpreting and applying understanding of key financial indicators to make better business decisions.
• Planning and prioritizing work to meet commitments aligned with organizational goals.

Leads Ethically and in a Compliant Manner

• Sponsoring and sustaining a high integrity speak-up corporate culture which prioritizes ethics, safety and co