Associate Health Center Manager (Dental - Integrated) - Southwest - Adult Dental

Schedule: Monday through Friday, 8am to 5pm


The Associate Health Center Manager under the guidance of the mission, vision, and cultural beliefs of El Rio Health manages the administrative clinical, behavioral health and dental operational activities of health centers as assigned. Manages health center staff in the delivery of high-quality healthcare services to El Rio patients. In this role, the Health Center Manager demonstrates a commitment to providing these services to a diverse range of patients in support of the mission, vision, and values of El Rio Health Center. The incumbent may provide nursing services to patients and will work with the health care team to coordinate high-quality and effective clinical and non-clinical services as a Registered Nurse under the policies and procedures of the Arizona State Board of Nursing and those of El Rio Health Center.

The Associate Health Center Manager works with administrative supervision, and has discretion and independent judgment authority with respect to matters of significance for the assigned department in respect to the resolution of work problems involving departures from standard policies, interpretations, or procedures within the functions and processes for which they are accountable and responsible within the scope of authority and responsibility for the position.

Essential Job Functions:
• Identifies care gaps within the population of own health centers and develops Action plans.
• Promotes public health and disease prevention through community outreach and the use of technology.
• Identifies determinants of health as it relates to health disparities and develops action plans tracking rates of illness, death, chronic conditions, behaviors and other types of outcomes.
• Manages administrative clinical, behavioral health and dental operational activity, programs or projects, and administrative assignments supporting the Health Center’s operations to ensure the highest standards of excellence.
• Implements and maintains a Continuous Quality Improvement approach to all clinical behavioral health and dental administrative operations; continuously gathering and assessing data for use in improving individual and department performance, as well as contributing to the development of more efficient and effective service delivery.
• Ensures patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times.
• Assures that all staff members are provided with initial and ongoing training supporting patient confidentiality.
• Leads and directs the daily clinical, behavioral health and dental operations of the Health Center, such as:
◦ Provides guidance, leadership, and supervision to a diverse group of health care professionals by fostering an open environment for teamwork and communication.
◦ Ensures a high level of productivity; continually monitoring the service operations of the center.
◦ Manages clinical care, behavioral health operations and staffing coverage; revising and/or reassigning staffing assignments as needed.
◦ Monitors and supervises the use of universal precautions and Infection Control standards to ensure full compliance and adherence with established standards and policy.
◦ Provides guidance and direction in resolving operational issues or problems.
• Oversight responsibility to identify and monitor Specialty Behavioral Health program risk factors with plan to ensure identified risks are addressed and minimized
• Gains and maintains a comprehensive understanding and proficient ability to ensure full compliance of the Specialty Behavioral Health program with regulations, standards, or requirements for federal, State and local laws: as well as all standards and requirements for internal/external grants or funding sources. This includes the Arizona Administrative Code specific to Behavioral Health, AHCCCS Medical Policy Manual, AHCCCS Contractors Operating Manual, and SAMHSA best practices and grant requirements.
• Responsible for compliance of timely Medicaid Health Plan Contractor Deliverable submissions.
• Ensures that the Specialty Behavioral Health Program maintains at all times, patient and employee confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring compliance with all HIPAA and corporate compliance standards, as well as generally accepted confidentiality standards.
• Develops and maintains compliance within the Specialty Behavioral Health program a comprehensive understanding of and proficiency with the application of all Joint Commission Accreditation standards and reporting requirements for the Specialty Behavioral Health Program.
• Ensures compliance with the Arizona D