Shop/Field Technician

Join Komatsu and Be Part of Something Big!

Job Overview

At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability.  We are looking for a Technician in Northern California to join our team. If you have experience maintaining and repairing construction equipment, please apply today. 

Why Join the Komatsu Company-Owned Dealer West Team:

• Career Planning and Advancement
• Tool allowance to ensure you have the best equipment for the job
• Training Opportunities
• ….and working for an OEM owned dealership!

Position Qualifications

Successful candidates in our Field roles should have 3+ years of experience in the heavy equipment repair industry, including but not limited to:

• Strong diagnostic and repair experience with heavy equipment (construction, mining, material handling, paving, milling, etc.)
• Ability to repair, rebuild, or replace engines and other major components
• Advanced knowledge of diesel engines and hydraulic, pneumatic, electrical, electronic, etc. systems
• Strong computer skills including Microsoft products as well as industry software
• Ability to read and write the English language 
• Ability to convey repair details in clear and accurate service notes for assigned work orders
• Participation in writing customer quotes and delivery of best-in-class customer service
• Mentor less tenured mechanics in the branch operations
• Operation of heavy equipment
• CDL preferred
• Other duties as assigned 

Work Environment

As a mechanic or technician with Komatsu Company Stores West, the physically demanding work is performed in industrial environments and includes exposure to significant environmental conditions, including but not limited to:  

• Sitting, standing, climbing, walking, lifting, pulling and/or pushing
• Working at heights
• Carrying, grasping, reaching, stooping, bending, and crouching
• Must be able to lift/carry 50 pounds
• Hand/eye and motor coordination
• Work overtime as needed
• The workplace environmental conditions include subject to noise, heat, cold, odors, hazards, and atmospheric exposures

 

Key Job Responsibilities

• Complete assigned jobs and task to meet flat rate times and re-do metric.
• Work safely and follow all Komatsu/Customer safety policies and procedures.
• Complete related paperwork and access databases require to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Ability to provide accurate quotes and pricing estimates to the customer.
• Diagnose and troubleshoot problems, give recommendations for repairs.
• Test and verify correct operation of all repairs and adjustments.
• Apply general failure analysis and procedures to determine proper diagnosis.

Qualifications/Requirements

• High school diploma or general education degree (GED) required.
• Associate Degree in Diesel Technology or equivalent preferred.
• Minimum of 2 years related experience and/or training; or equivalent combination of education and experience.
• Flexibility to work various schedules including shift work.

  Language Skills

• Ability to read and comprehend simple instructions, short correspondence and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situation to customers, clients and other employees

  Mathematical Skills

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Ability to compute rate, ratio and percentages
• Ability to calculate figures and amounts such as percentages, area, circumference and volume
• Ability to deal with problems involving several concrete variables in standardized situations

  Computer Skills Knowledge of database software, Internet software, manufacturing software and order processing systems   Analytical Skills Uses intuition and experience to complement data   Problem Solving Skills Identifies and resolves problems in a timely manner   Customer Service Skills Responds promptly to customer needs   Oral and Writ