Senior Director Benefits

Who We Are

Robert Half, one of FORTUNE’s World’s Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring a Senior Director Benefits to join the Benefit Services department. 

The Senior Director of US Benefits is responsible for the management of Robert Half’s Benefit and Wellbeing offerings to active, leave and COBRA participants, in the U.S. and ensuring the overall compliance and operational efficiency of the day-to-day operations. This position provides direction and guidance relating to planning, organizing, implementing and evaluation of benefit and leave of absence policies, practices and procedures in a manner consistent with federal, state regulations and compliance. Interprets, analyzes, and manages various benefits contracts, health and welfare plans in compliance with ERISA, HIPAA, leave of absence and FMLA regulations, COBRA, Workers’ Compensation and more. Benefit offerings cover the following LOBs and employee groups in the U.S.: Corporate Services, Talent Solutions, Protiviti, PGS, and Full-time Engagement Professionals.

The Senior Director of US Benefits will report to the VP of Benefits & Wellbeing and manage a team of nine benefits professionals, which includes the Manager of Benefits Operations and the Sr. Manager Absence Management and Workers’ Compensation.

Responsibilities include benefits administration and communication of U.S. benefits programs; handling complex situations such as sensitive escalations, vendor system and process issues, carriers’ policies and practices, Open Enrollment, RFPs, etc.; evaluating and participating in the long-term planning, analysis and development of benefit program offerings relative to market data and Robert Half objectives; recommending process and program enhancements and plan design changes; and designing, implementing and communicating wellbeing programs across the U.S.

This role is responsible for implementing and ongoing management of benefits, leave of absence, and Workers’ Comp outsourced administration, health, welfare, voluntary benefit plans
and other wellness programs. This position works closely with multiple external vendors, internal departments, and internal and external legal counsel.

This is a unique opportunity to join an organization, at a pivotal and exciting time in our future of our people strategy and digital transformation efforts. The Senior Director of US Benefits is a key strategic partner in the development and execution of our People and Culture strategy which will advance our position in the market to new levels and drive future growth.

What You'll Do

• Working with the VP of Benefits and Wellbeing and other members of senior management to establish appropriate benefit programs, recommendations and long-term strategies.
• Supporting the VP of Benefits and Wellbeing in preparing strategy, recommendation and renewal presentations for Executive meetings.
• Providing strategic thinking and planning that matches emerging market trends in benefits and employee engagement strategies.
• Using market data and people analytics, ensure benefit and wellbeing strategies/offerings are relevant, flexible, cost-effective, and competitive with local practices and aligned with business strategies.
• Significantly involved in health and welfare strategy discussions, design decisions, and exercises expertise in benchmarking of best operational practices.
• Creating a three-year roadmap setting strategy and future direction of health and welfare plans and wellbeing programs.
• Keeping up to date on new wellbeing strategies and vendors, and develop, implement and communicate wellbeing programs across the U.S.
• Directing the implementation of new benefit offerings among cross-functional internal and external teams.
• Overseeing the annual Benefits Open Enrollment process to ensure well-designed roll-out strategies, alignment of stakeholder communication and engagement, and effective implementation.
• Overseeing the financial strategy, budget and regulatory compliance in areas of benefit administration and work closely with internal and external tax, finance and corporate accounting partners.
• Recommending process improvements/streamlining to maximize internal resources.
• Leading the development and management of cross functional benefits process improvement initiatives and internal resource planning.
• Serving as the Benefits Center of Excellence in the U.S., acting as internal subject matter expert for all benefits related matters. The team serves as the point of contact for escalated benefit issues and concerns across the U.S.
• Ensuring plan documents remain in compliance with ERISA, HIPAA, COBRA, FMLA and other leave laws, GINA, PPACA (Patient Pr