Guest Services Coordinator- Evening and Weekends

Job Details

Schedule: 11:30AM-8PM, Rotating days, weekends included
Onsite: Stratford, NJ

Job Description

General Summary:
The Guest Services Coordinator acts as the primary visitation representative for hospital patients, empathizing with patients and their family. This position is responsible for proactively managing any identified concerns, promoting teamwork, relationship building, and fostering a positive patient care atmosphere.

Minimum Knowledge, Skills, & Abilities Required:

• Ability to read and communicate in the English language.
• High School graduate or equivalent preferred.
• Prefer college experience or higher education.
• Requires 3 – 5 years of prior customer service experience.
• Coordinator position requires a people-oriented, personable, friendly person who is able to work with everyone.
• Must be organized, able to do multiple tasks, be flexible and able to travel among the hospital sites.

Salary Range

$17.00 to $21.89 Hourly

The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.

Positions posted as annual salaries reflect an estimated amount for a 1.0 Full-Time Equivalent (FTE) (i.e. 40 hour equivalent)), positions for less than 1.0 FTE will be prorated.)

Work Shift

Rotating (United States of America)

Worker Sub Type

Regular

Employee Entity

Kennedy University Hospitals, Inc

Primary Location Address

18 East Laurel Road, Stratford, New Jersey, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked a