Fitness Coordinator

Salary/Position Classification

• $44,000 - $50,000+ Dependent on Experience, Annual, Exempt
• 40 hours per week
• This position will work onsite at UND Grand Forks, ND campus

Purpose of Position

This position has direct responsibilities for coordinating the day-to-day operations of fitness activity areas, fitness/exercise programs & services (group exercise, personal training, assessments), and fitness education programs (certifications, CPR/AED/FA). Other responsibilities include but are not limited to: delivering excellent customer service, ensuring appropriate coverage of programs and staffed areas during operating hours, management of assigned fitness areas (weight/cardio areas, studios), instructing/leading exercise classes/programs, and supervision (hire, train, develop, and review) of assigned part-time employees. This position also serves as a part of the Wellness & Health Promotion Leadership team and other assigned committees and teams.

Duties & Responsibilities

• Coordinate and manage fitness activity areas.
  • Coordinate assigned fitness activity areas including weight floor, cardio/circuit deck, studios.
  • Manage operations of fitness activity areas, including up-keep of amenities/equipment and enforcement of member policies to ensure a safe and cooperative community of respect.
  • Ensure all areas are staffed appropriately during all hours of operation, providing direct coverage as needed.
  • Create a welcoming, clean, and safe operation, by ensuring cleaning and safety inspection tasks are conducted with appropriate frequency.
  • Ensure areas are open on time and appropriately secured at the conclusion of daily operating hours.
  • Administer excellent communication to create a professional and customer-centric environment.
  • Ensure area processes are delivered consistently including check-out of equipment, scanning in users, managing user accounts for programs/services.
  • Assist with management of related fitness equipment (inventory, purchasing, maintenance requests, etc.)
  • Create, manage, and analyze reports for participant access, usage, and other related metrics, as needed.
• Coordinate and manage fitness programs and services.
  • Plan, develop, and implement effective and high-quality fitness programs and services.
  • Ensure programs are designed with purpose and delivered in a professional manner, following expected guidelines and established standards of practice.
  • Serve as the primary contact and respondent for member relations, concerns, and feedback regarding fitness programs and services.
  • Manage programs/services administration including roster management, record maintenance, securing facilities, gathering data and reports, submitting for approvals, etc.
  • Engage in program promotion and participant recruitment activities.
  • Manage program supplies/equipment (purchase, replace, inventory).
  • Ensure all programs and services are staffed appropriately, providing direct instruction or facilitation as needed.
• Coordinate and manage fitness education/CPR & First Aid programs
  • Plan, develop, and implement effective and high-quality fitness education/CPR & First Aid programs.
  • Ensure programs are designed with purpose and delivered in a professional manner, following expected guidelines and established standards of practice.
  • Serve as the primary contact and respondent for member relations, concerns, and feedback regarding fitness education and CPR & First Aid programs.
  • Manage program administration including roster management, record maintenance, securing facilities, gathering data and reports, submitting for approvals, etc.
  • Manage program supplies/equipment (purchase, replace, inventory).
  • Ensure all programs and services are staffed appropriately, providing direct instruction or facilitation as needed.
  • Obtain and maintain professional certification in CPR/AED/FA through American Heart Association.
• Staff Supervision
  • Hire, train, schedule and evaluate all assigned student staff positions.
  • Develop and update training manuals to ensure that employees are knowledgeable of the Wellness Center and area-specific policies and procedures before scheduling them to work.
  • Meet with staff monthly or as needed to ensure excellent communication and training.
  • As needed, evaluate staff in respective areas using Job Performance Appraisals and Behavior Logs.
  • Establish and maintain an up-to-date, continuous training and education plan for all assigned student staff.
  • Process payroll and leave requests for all assigned staff in a timely and efficient manner.
  • Assist with impleme