Sr. Product Manager (AI/ML platform)

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Sr. Product Manager is a hands-on Platform product management role, focused on the delivery of high-value AI products in an agile, market driven environment. The Sr. Manager will drive execution of highly visible core Visa AI products from inception to launch. In addition, the Sr. Product Manager will work closely with other members of the Data Platforms org and other key product and technology partners, agile project teams to ensure clarity of vision, requirements and objectives for an AIML platform. 

Global Data Platforms organization is focused on providing differentiated data product and platform offerings which provide tremendous value to our clients by identifying and mitigating financial fraud, providing value added services, leveraging capabilities such as Artificial Intelligence (AI) and Machine Learning (ML) technologies. Our clients span across  issuer financial institutions, acquirers, merchants, payment card program managers and fintech’s. We are looking for individuals with a product management and development background to help us aggressively enhance Visa’s product portfolio by identifying and scoping new offerings, enhancing existing offerings, and deliver truly value-added solutions to the marketplace. This individual will work with experts throughout the company to identify and prioritize development of new and existing products, help execute the launch and/or help drive new product commercialization to target levels of adoption and utilization. Openness and experience working across disciplines is important. This role will be a key contributor to the Global strategic product plan specifically around creating a state-of-the-art AI-ML platform and driving high profile products on the platform by working with cross functional teams such as regional product, sales, consulting, governance, operations, technology, risk, and analytics. This position may require occasional travel to client sites and Visa locations. 

Essential Functions 

• Contribute to the overall product strategy, product roadmap, and business plan for Visa Global Data Platforms such as AIML Platform 

• Partner with technology closely to execute on AIML capabilities and technologies that drive product delivery of high-profile core Visa AI products that form the strategic pillars of Visa. 

• Partner with clients and internal stakeholders throughout the payment ecosystem to develop product strategy and co-create solutions 

• Ensure product vision and requirements are designed with scalability and long-term vision in mind 

• Conceptualize, develop and launch new products & experiences at the intersection of payments and technology in the AI space 

• Brainstorm with internal and external teams to develop ideas and potential solutions for co-creation 

• Lead cross-functional team across research, design and development to design, test and pilot products 

• Work closely with Internal and external product and partner teams to ensure alignment on goals/scope, plan critical path and operational risks, and ensure transparent communication 

• Synthesize requirements into a common set of platform and services capabilities, writing very clear, thorough and detailed user stories for complex features and product sets 

• Liaise with other business units, product leaders, engineering and other applicable groups to ensure flawless execution 

• Provide status, action plans and recommendations to senior leadership on an ongoing basis 

• Develop and advocate vision of an outstanding customer experience powered by advanced AI technologies 

• Advanced proficiency in the use of MS Office tools (Word, Excel, PowerPoint, Visio, Project, and SharePoint) required. Working knowledge of Agile tools such as CA Central (Rally), Confluence Wiki, Tableau, and JIRA strongly preferred.  

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