Maintenance Specialist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

The Role:

Mechanical engineers will maintain the hotel equipment in optimum operating condition by performing preventative maintenance and repairs. Responsible for providing world-class customer service in alignment with company standards. This includes calls for hotel guest rooms, front of house and heart of house. Mechanical engineers will troubleshoot, diagnose and repair commercial food equipment and appliances such as grills, ovens (Rational and UNOX), ice machines, walk-in coolers and freezers, fryers, etc...

Knowledge, Skills and Abilities:

The job incumbent follows hotel and corporate policies, guidelines and the hotel’s business plan. Perform preventative maintenance throughout other areas of the hotel, including both in the front and heart of the house. Maintain heating, ventilation and air conditioning equipment in optimal operating condition by performing routine maintenance and repairs in guest rooms and front of the house areas.

This position requires:

• At least 5 years of technical experience in refrigeration, appliance repair, kitchen equipment and HVAC

• Relevant technical training, licenses, and/or certifications e.g., EPA, CFESA, Journeyman license in HVAC

• Experience in commercial refrigeration and/or commercial cooking equipment repair

• Experience in commercial refrigeration and/or commercial cooking equipment repair – preferred, but not required.

• Additional experience with ice machines, HVAC and refrigeration is extremely helpful

• Familiarity with kitchen equipment repair and maintenance

• Excellent problem-solving skills

• Self-motivated with a proven ability to prioritize and work independently with minimal direct supervision – REQUIRED.

As a Commercial Kitchen Service Technician, your primary responsibilities will include:

• Collaborating with restaurant and hospitality managers to provide service solutions for commercial cooking, refrigeration, dishwashers, and other specialty food service equipment

• Demonstrating your mechanical aptitude and troubleshooting skills while reading diagrams and schematics to identify and resolve equipment issues

• Frequently kneeling, bending, squatting, pushing, pulling, reaching, and occasionally lifting and carrying up to 70 pounds

• Working with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and a risk of electrical shock in various environmental conditions

• Working on ladders, and in rare cases, high, precarious places

• Install, repair, and maintain commercial kitchen equipment

• Troubleshoot electrical and mechanical issues with kitchen equipment

• Diagnose and repair equipment malfunctions

• Assemble and disassemble equipment for repair or replacement of parts

• Willingness and ability to participate in an emergency room call and assist engineers in various trades and coverage of shift

• Coordinate with management to assure consistency in our service strategy and executio