Clinical Communications Director

Clinical Communications Director

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
 
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:
 
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. 

Job Responsibilities

Job Summary

The Clinical Communications Director will lead internal communications for our global Clinical business. This role will serve as the chief communications strategist to our Chief Operating Officer (COO) – shaping the narrative, building clarity and alignment and strengthening how Clinical colleagues connect to strategy, culture and performance expectations. It will lead the planning and execution of integrated communication programs that our strategic priorities to life and elevate the employee experience across a complex, fast-moving, and highly matrixed organization. This role is ideal for an experienced communications leader who blends business acumen, creative storytelling, executive advising, change leadership and digital fluency and who thrives at the intersection of strategy, cuture and execution.

Core Responsibilities

• Build and own the annual integrated communications strategy for the Clinical business inclusiveof strategic priorities, and employee engagement initiatives and associated metrics to demonstrate activation and impact.

• Determine appropriate internal communications cadence and employee activation initiatives to drive engagement not limited to Town Halls and other potential communication vehicles that connect leaders to our employees in meaningful and impactful ways.

• Create and manage a comprehensive Clinical communications calendar, ensuring alignment across business priorities, global initiatives, and employee engagement needs.

• Develop high quality content – emails, scripts, talking points, presentations, video briefs, toolkits – that is clear, concise, and compelling.

• Serve as the primary communications advisor to the COO and Clinical Leadership team, partnering closely on message development, communication moments, and leader engagement.

Champion communication excellence and alignment across the Clinical leadership ecosystem.

• Coach and support Clinical senior leaders in delivering compelling, clear and confident communication aligned to organizational priorities.

• Build dashboards and analytics mechanisms to measure communication reach, sentiment, engagement and action.

• Provide data-driven insights and recommendations to leaders to improve communication effectiveness and employee experience.

• Collaborate closely with Regional Liaisons to ensure global resonance and local relevance of communication programs.

• Operate as a senior integrator across functions (Clinical Development, Corporate Enablers

• Solves complex problems and/or conducts complex analyses.

• Serves as employee communications subject matter expert with executive and senior leaders. Gains support for ideas or positions on difficult issues.

• Anticipates and resolves complex problems. Applies strategic and critical thinking to identify solutions to non-standard requests and moderately complex problems.

• Drives solutions to meet business and employee needs across the enterprise.

• Intense collaboration with other members of Global Corporate Communications & Marketing, Clinical Development and Corporate Enabling functi