Personal Care Attendant Supervisor

Description

Who We Are

Are you interested in working for an organization whose mission is to enable frail, underserved, and multicultural senior communities to live independently at home and in their communities, for as long as possible?

Fresno Program of All-Inclusive Care for the Elderly (PACE) is dedicated to providing its participants with comprehensive health and social supports that are proven to effectively manage chronic conditions and to reduce the risk for premature institutionalization. PACE staff are leaders in the “aging in place” industry and we have had the honor of serving Fresno, Bakersfield and Orange County seniors and their families/caregivers.

Job Summary

The Personal Care Attendant (PCA) Supervisor is responsible for providing leadership, supervision, and direction to the Personal Care Attendants (PCA’s) that provide Activities of Daily Living and Instrumental Activities of Daily Living (ADL/IADL) services of Innovative Integrated Health participants (PTPs) 

Job Description

Roles and responsibilities include, but are not limited to the following: 

· Collaborates with the Center Manager and/or Personal Care Attendant (PCA) Manager to create and modify discipline specific 

  and quality standards for care, ensuring that standards bear alignment with best practices, PACE policies and procedures, and 

  the Centers of Medicare and Medicaid (CMS) guidelines. 

· Managing schedules, training, and evaluations for the PCA’s.

· Visits participant homes to evaluate PCA performance, while providing training and guidance to PCA’s to develop and facilitate 

  PCA orientation.

· Collaborates with interdisciplinary team (IDT) to create a plan of care for PACE participants. 

· Assists with the creation of measurable PCA care plan goals and documents interventions and evaluation outcomes. 

· Participates as PCA representative at Care Planning meetings and at IDT meetings when participant’s PCA or other caregivers are 

  not able to attend. 

· Maintains communication with PTP’s family and caregivers to ensure that PTP needs are acknowledged and reported accurately 

  to the IDT.

· Submits PCA appraisal and service delivery reports to Center Manager while assisting with expedient corrective action and or 

  referrals.

· Assists with the requisition and placement of PCAs for participants.

· Takes calls from PTP and PCA when PCA schedule changes occur and works to coordinate alternative coverage as needed. 

· Promotes community-based health action.

· Collaborates with all departments to make decisions appropriate to support the mission of Innovative Integrated Health. 

· Promotes a positive culture of accountability in meeting established agency goals of providing quality participant care through 

  appropriate utilization of staff. 

· Maintain confidentiality regarding participant, staff, contractor, and organizational information.

· Attend and participate in staff meetings, in-services, projects, and committees as assigned. 

· Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.

· Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.

· Be flexible in schedule of hours worked.

· May require use of personal vehicle.

Job Specific Duties

· Able to demonstrate strong organizational and supervisory skills.

· Strong verbal, written, and presentation skills.

· Ability to perform and prioritize multiple functions and tasks.

· Ability to deal with ongoing change.

· Performs monthly, quarterly and annual evaluations of Personal Care Attendants, including on-site visits for observation and 

  evaluation of care delivery.

· Promotes inter-agency and intra-agency communication to assure appropriate participant care.

· Enforces Homecare services in compliance with Innovative Integrated Health philosophy, policies and procedures; in accordance 

  with Federal and State licensing laws and regulations.

· Maintains current knowledge through attendance at in-services and continuing education programs.

· Assists in the implementation and oversight of Innovative Integrated Health Homecare performance improvement plan.

· Maintains respectful and professional conduct in the participant’s home and at PACE site.

· Follows and abides by Innovative Integrated Health policies and produces as established. 

· Perform PCA duties as needed or assigned. 

Working Conditions and Physical Demands 

The working conditions and physical demands described here are representative o