Customer Experience Representative

Job Description:

Pay:  $16.50 per hour 

Job Type: Full-Time

Do you perform well under pressure and love interacting with customers over the phone?  Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch customer experiences.

We are seeking people who will go above and beyond to meet our customer’s needs.

As a Customer Experience Representative, you will receive incoming calls and assist customers by providing product/service information and resolving any emerging problems that our customer accounts might face accurately and efficiently.

Qualities for a Customer Experience Representative:

• People-First Mindset
• Patient
• Effective Problem-Solving Skills
• Ability to Work Under Stress
• Effective Listening Skills

You will receive:

• Paid time off and holidays are available on your first day!
• Benefits are available to anyone working 20 hours or more per week!

What you’ll need to apply:

• High school education or equivalent
• A minimum of one to three years of similar or related experience.

These exciting opportunities offer career growth within a full-service financial institution in business for over 130 years!

In 2024, Newsweek selected Capitol Federal as one of the best places to work in America!

CapFed® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.