Director, Food & Beverage

Description

Gravity Haus is seeking an energetic, hands-on Director of Food & Beverage to oversee all Gravity Haus Operations at Gravity Haus Breckenridge which currently includes: Cabin Juice & Unravel Coffee. This position will have full ownership of all Food & Beverage operations, financials, and employees.  This role is responsible for delivering exceptional service, building a high-performing team, and driving strong financial and operational results.  The ideal candidate maintains a positive attitude and is driven to provide outstanding customer experiences.

The Director of Food & Beverage must have a lead by example approach and be a team player in every sense of the word. The ideal candidate has first hand knowledge of each position on the Restaurant Team, allowing you to not only lead but meet each teammate where they are at and help them grow, thereby establishing a shared level of excellence and camaraderie, making Gravity Haus not only the premier location for dining and guest experience, but the premier location to be a part of an award-winning team!

Key Responsibilities 

• Partner closely with the Hotel General Manager to execute the company’s vision, mission, and operational goals for all Food & Beverage outlets.
• Lead and develop the Food & Beverage team, including the Executive Chef and F&B managers, fostering a culture of accountability, collaboration, and exceptional service.
• Oversee the financial performance of all F&B operations, including budgeting, forecasting, cost control, labor management, and revenue growth through marketing, events, and promotions.
• Manage and administer the annual departmental budget, monitoring expenses, invoices, and operational costs to ensure fiscal responsibility.
• Recruit, hire, schedule, and develop team members to ensure appropriate staffing levels year-round, while maintaining strong training and onboarding programs for new hires.
• Provide ongoing coaching, feedback, and performance management, documenting development conversations in alignment with People & Culture protocols.
• Lead daily pre-shift meetings and operational communications to reinforce service standards, training initiatives, member events, and key updates.
• Ensure efficient reservation management and guest flow, maximizing covers while maintaining high service and culinary standards.
• Champion the member and guest experience, ensuring Gravity Haus members are recognized and that service consistently exceeds expectations.
• Collaborate with the Private Events Manager to develop and execute a successful private events program that maximizes use of F&B spaces across all dayparts.
• Partner with the Membership team to plan and host engaging member and community events that strengthen the Gravity Haus community.
• Maintain comprehensive training and development programs that support operational excellence and professional growth for the F&B team.
• Monitor guest feedback and online reviews, leading the team in continuous improvements to service quality and overall guest satisfaction.
• Evaluate the performance of menus, promotions, and events, making data-informed adjustments to optimize profitability and guest experience.
• Ensure compliance with all Haus Operating Procedures (HOPs) and applicable laws, while contributing feedback to evolve operational best practices.
• Administer bi-weekly payroll processes, ensuring accurate timekeeping, wage payments, and compliance with company policies.
• Foster innovation and create memorable food and beverage experiences that drive guest satisfaction and business performance.

What We’re Looking For

• 7–10+ years of progressive Food & Beverage leadership experience, including management of high-volume restaurant or hospitality operations. Prior experience as a Director, General Manager, or multi-outlet leader strongly preferred.
• A resourceful, self-motivated leader who can align team culture, service standards, and operational execution with the company’s broader strategic vision.
• Demonstrated success leading and developing large teams, including hiring, training, coaching, and empowering managers and frontline staff to grow and perform at a high level.
• Strong emotional intelligence and interpersonal skills, with the ability to build trust and maintain productive relationships with team members, guests, ownership, and cross-functional leaders.
• Proven financial acumen in food & beverage operations, including the ability to read and interpret financial statements, manage budgets, forecast revenue and expenses, and communicate financial goals across the team.
• Experience operating in a high-volume environment, with the ability to balance exceptional guest