Job Details

Job Location: Adobe Bar & Grille - Phoenix, AZ 85016Position Type: Full-Time or Part-TimeEducation Level: High School or G.E.D.Travel Percentage: NoneJob Shift: Weekdays and WeekendsJob Category: Restaurant - Food Service

Join our Team at the Adobe Clubhouse at the Arizona Biltmore Golf Club!

We are looking for enthusiastic and service-oriented individuals to join our team. Located in Central Phoenix, the Adobe Clubhouse at the Arizona Biltmore Golf Club will offer breakfast, lunch, and dinner in a welcoming golf club atmosphere. We want our members and guests to receive an unforgettable dining experience. In addition to our Restaurant and Market, we will be hosting a variety of banquets and events in creating memorable experiences.

Job Summary

The Server’s purpose is to serve food and beverages and to provide a positive dining experience for guests and members by ensuring they feel welcome, comfortable, and important. The goal is to provide a memorable dining experience for each guest’s overall satisfaction and enhances the reputation of the Adobe Clubhouse food outlets.

JDM Golf Teammates will role model the core values and behaviors by:

• Cultivating a positive work environment.
• Being efficient with time at work.
• Communicating effectively with management, co-workers, and guests.
• Being flexible.
• Maintaining integrity in all conversations and actions.
• Consistently reporting to work on time prepared to perform duties of position.
• Following internal procedures and external regulations; and reporting issues to management.

Duties and Responsibilities

The duties and responsibilities listed below are essential to the employee’s position.

Customer Service:

• Greet guests / members in a warm and friendly manner.
• Answer questions about the menu.
• Make recommendations based on customer preferences.

Menu Knowledge:

• Describe dishes accurately including ingredients and preparation methods.
• Staying updated on current menu choices, specialties, and menu deviations, knowing if the kitchen is running out of any item.
• Answer questions on dietary restrictions or special requests.

Order Taking:

• Take orders accurately by writing down the order and then entering the order into the POS at the server
• Suggest additional items to enhance the dining experience and increase revenue.

Timing and Coordination:

• Coordination with kitchen staff is important in timing of orders.
• Ensure food and beverage is served promptly and at an appropriate flow.

Table Maintenance:

• Monitor tables, ensure guests and members have everything they need (e.g., water refills, utensils, etc.).
• Clear empty dishes, as needed
• Prepares tables, lays out napkins and utensils, making sure condiments are refilled, and performing all other preparation tasks.
• Handle payment process accurately and timely.

Other:

• May be scheduled to work at banquet events.
• Participates in pre-shift meetings, taste tests, and training.
• Performs side work, as assigned.
• Conform with all safety standards and use of all appropriate safety equipment.
• Follow good personal hygiene guidelines.
• Performs other duties, as assigned.

 

Qualifications

Education and Experience Required

• High school dip