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Commercial Lines Claims Advocate I

Houchens Insurance Group
Bowling Green, United Statesfull_timeVerifiedPosted 2 Feb 2025

About the role

Description

Are you a motivated individual who is driven by a rewarding career?

Join our team in a role that will let your dedication propel you toward both personal and professional success.


What you will receive…

  • Unlimited growth based on your performance.
  • Ownership in the company in the form of stock via the Houchens Industries ESOP, the largest 100% owned company in the world.  
  • A long-term career with substantial development and advancement opportunities.
  • Opportunity to lead and operate within a production team model to ensure efficient operations and optimal output.
  • Comprehensive medical, dental, and vision plans and many more supplemental benefits.
  • Work-life balance
  • Plus, much more!

What is Houchens Insurance Group?

We are a 100% employee-owned company with a great culture and excellent benefits. We're big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service:

1. Clients

2. Co-owners

3. Communities

By placing equal emphasis on meeting the needs of our clients, fostering a supportive environment for our co-owners, and actively contributing to the betterment of our communities, we strive to create a positive and impactful experience for all.

Requirements

The Claims Advocate I will provide clerical/administrative support to department personnel and service claims for existing clients as directed by the Claims Manager. Such servicing will include verbal and written communication internally and externally with clients, insurance company personnel, claims adjusting/administration firms and legal firms.


Essential Duties and Responsibilities: 

  • 40% Client Services
  • 40% Policy Services
  • 10% Teamwork
  • 10% Determination

Supervisory Responsibilities

Directly supervises 1-2 Claims Assistants. Responsibilities include assigning and directing work to Assistants.


Education and/or Experience 

At least three years related insurance experience and/or training, preferably handling multi-line, large commercial claims or equivalent combination of education and experience.

  

Certificates, Licenses, Registrations 

Must hold applicable state insurance license or have the ability to obtain such within 90 days of employment. Must be able to obtain insurance designations as set forth by the organization’s education plan. 


To learn more about Houchens Insurance Group, visit us on LinkedIn. 

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Company

Houchens Insurance Group

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