Client Service Manager

Stanley Consultants is an award-winning and industry-leading global consulting engineering firm, with an unmatched commitment to culture, values, and ethics. We are dedicated to client experience and solve the most complex challenges to create a sustainable, connected, and enriched world for all. As the world changes, Stanley strategically evolves with it, integrating the latest technology, innovation, and resiliency practices.   With over a century of experience serving the energy, federal government, transportation, and water sectors, we have helped improve lives and shape the infrastructure systems that connect us. As an employee-owned organization with a People First approach, we stand apart from other engineering consulting and services firms. At Stanley, your voice counts, your growth matters, and your success is our success.   Stanley Consultants offers flexible work options, competitive pay and great benefits, a strong sense of community, and the chance to build a meaningful, long-term career!
Job title - Client Service Manager Location - Remote, US Requisition ID - 11212  

POSITION SUMMARY:

The Client Service Manager will win and deliver Energy Market projects, focused on the Power Generation market sector, nationwide in the U.S. The successful candidate will grow existing client relationships and support the identification and development of new clients for Stanley Consultants.

What You Will Be Doing:

• Develop Power Generation projects including combustion turbine simple cycle, combined cycle and reciprocating engine projects.
• Develop Engineer, Procure, Construct (EPC) projects in the Power Generation market sector.
• Develop associated Front End Engineering Design (FEED) studies, technical advisory, and analysis engagements.
• Achieve new and add-on business with existing clients by developing and enhancing key client relationships and serving as one of the primary company contacts.
• Provide leadership in the development of client relationships, capture planning, strategy, pursuit and proposal activities.
• Participate in strategy development, market trends, business solutions, corporate strategy, scoping/costing and proposal preparation, interviews, presentations, and contract negotiations.
• Communicate internally and report regularly on new business sales pipeline, client planning and opportunity tracking.
• Actively participate in Go No/Go discussions and make recommendations for Go No/Go decisions.
• Identify new business growth opportunities and work to meet return on investment goals.
• Travel as required.

Competencies:

• Collaborative team player with the ability to work with cross-functional teams.
• Excellent interpersonal and communications skills.
• Outstanding organizational and logistical skills, ability to work under pressure.
• Strong business focus, market/industry insight, critical thinking, process orientation and problem-solving abilities.
• Ability to work independently, as well as collaboratively on a team.
• Ability to meet deadlines.
• Detail and results-oriented with excellent problem-solving skills.

Required Qualifications:

• Bachelor’s degree
• 15+ years of relevant experience in the energy industry

Stanley’s Approach to Flexibility While some members choose to work out of their local office on a full-time basis, we offer a hybrid schedule for eligible positions consisting of two days a week in the office, two days a week remotely, and Friday being a flexible day that can be worked either in the office or at home. Eligible roles can also offer a compressed workweek schedule. Members who participate will be assigned a 9/80 work schedule, meaning every other Friday off!   What we offer: Member-Owned. Member-ownership is at the heart of our culture, aligning client satisfaction, company performance, and personal reward. Work-Life Balance. We realize there’s more to life than just work. Paid Time Away. Stanley Consultants offers numerous paid holidays, generous paid time off (PTO), parental leave, and professional development leave. Health Insurance. We provide a comprehensive insurance package including medical, dental, vision, FSA, HSA, Doctor On Demand, wellness reimbursement, and mental health resources. Financial Health. We offer life insurance, short- and long-term disability insurance, identity theft protection, and many other benefits. Professional Growth. When your skills grow, so do we, which is why we offer tuition assistance, professional society membership, and more. Financial Rewards. We share our prosperity with mem