Director of Hospitality Staffing & Sales

 

Position Title: Director of Hospitality Staffing & Sales 

Pay 14 

Reports To: VP Operations

Salary: $90,000 - $100,000

Other Forms of Compensation: Bonus Plan 

 

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary

As the Director of Hospitality Staffing & Sales, you'll oversee all aspects of our business, including recruitment, training, scheduling, finances, and staff engagement. This position will work across multiple Compass Group sectors and with the local union. Our team is committed to providing exceptional experiences for all. You should thrive in a fast-paced environment, handling last-minute requests and tight deadlines. Multitasking between administrative work, prompt communication, and physical tasks is crucial. We need a self-starter who can efficiently manage tasks while maintaining a friendly, courteous attitude that aligns with our company culture.

 

Key Responsibilities:

•    Develop and execute recruitment plans in collaboration with managers.

•    Represent employee perspectives in leadership discussions.

•    Work with the Local Union representing multiple sectors within Compass Group.

•    Ensure timely compliance with HR and legal standards.

•    Implement relevant technology platforms.

•    Manage weekly P&L reporting and financial forecasting.

•    Foster employee engagement and retention strategies.

•    Lead onboarding and orientation for new team members.

•    Oversee ongoing training and mandatory requirements.

•    Drive performance improvements through analysis and benchmarking.

•    Manage timesheets and ensure a welcoming check-in experience.

•    Collaborate with leadership on employee engagement plans.

•    Handle employee investigations and disciplinary procedures.

•    Act as a point of contact for union matters.

•    Maintain accurate team member information.

•    Address team member concerns and complaints.

•    Contribute to sales efforts for new partners.

•    Lead change and improvement initiatives.

•    Attend manager meetings to support site governance.

•    Provide ongoing training and development.

•    Create marketing materials to promote our services.

•    Partner with HR teams for joint strategies.

•    Perform other assigned duties.

 

Skills and Experience:

•    3+ years of leadership experience.

•    Experience managing in a union environment.

•    Experience managing remote teams preferred.

•    Strong business and financial acumen.

•    Proficiency in project management.

•    High computer literacy.

•    Passion for hospitality, food, and retail.

•    Excellent interpersonal and stakeholder management skills. 

 

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements ass