Regional Supervisor, OnSite Operations - San Antonio, TX
StrykerAbout the role
General Description:
Responsible for the day-to-day performance of all OnSite Specialists within the region, including customer engagement and collaboration with Sales to further strengthen and build the OnSite business.
Essential Functions:
Supervises (directly) the OnSite Specialists. Supervisory duties include selection of new employees, performance evaluations, career development, authorizing of time cards, assigns overtime, responsible for corrective actions.
Coaching, developing and leadership of all Specialists throughout assigned territory.
Partner with Endoscopy sales reps to drive support for Specialists, strong customer engagement and growth of the ProCare business.
Interact with customers (Administrators and Clinicians) regarding the performance of OnSite Specialists.
Assist in the implementation of new accounts with a primary focus on Specialist performance.
Responsible for interviewing and overall talent acquisition.
Responsible for monthly reports to Associate Managers, OnSite Operations and to Regional Manager, OnSite Operations on region performance / activity / HC.
Enforce on time completion of SLMS assignments for all Specialists.
Responsible for working with Field Enablement Team to ensure sick days, vacation days and leaves are covered.
Monitors the attendance of employees.
Responsible for writing performance and merit reviews.
Adheres to all policies and procedures put forth in the Sales code of conduct.
Works with Associate Managers, OnSite Operations to gain understanding of Regional P& L.
Up to 75% travel (including overnight)
QUALIFICATIONS/ REQUIREMENTS:
Operatin
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