AVP, Operational Risk - Data & Technology (Hybrid)

The Operational Risk Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.

Responsibilities:

• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

• Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.

• Assume role as product owner (business requirements, analysis and managing and performing UAT testing) for delivery of regulatory solutions and user requirements.

• Establishes and maintains a robust control environment and culture within the Citi businesses worldwide

• Coordinates audits, examinations, and deliverable requirements from internal and external reviewers by supporting coordinating activities.

• Ensures project completion, special assignments, and other ad hoc activities as required.

• Ensures the Operations Team is in compliance with all regulatory policies and procedures.

• Performs data analysis to monitor and track data quality and completeness of data.

• Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate polices, procedures, laws and regulatory requirements

• Establishes a rapport with Business Managers, Compliance, Internal Audit and Legal. Develops a broad and detailed understanding of the organization’s landscape, culture and technology.

• Understands the various businesses and the applicable regulations which govern Monitors goals are met through performance, risk and relationship oversight of our extended supply chain

• Collaborates to resolve any issues which fall within the terms of the contract. Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Supports and ensures remediation of regulatory commitments (Consent Order) and Issue closures including QA, BFQC and IA validation

• Serves as a subject matter expert for all performance issues that surfac