Strategic Account Director

Description

We are seeking an experienced, sales-oriented and high-performing Strategic Account Director to expand our key customer accounts in North America. 

In this role, you will play a pivotal part in driving customer growth essential to meeting our revenue targets, while building and strengthening relationships with our most valued enterprise clients.

Responsibilities

• Manage and expand a portfolio of strategic enterprise accounts by building and maintaining strong, long-term client relationships.
• Drive key account growth by optimizing value and proactively identifying opportunities for product adoption, renewals, upsells, and cross-sells.
• Collaborate cross-functionally with internal teams to deliver solutions and ensure client needs are met.
• Attain a comprehensive understanding of key clients' needs and requirements, and develop tailored solutions to achieve their objectives.
• Develop and implement account-specific strategies to achieve revenue and profitability goals.
• Successfully meet and exceed sales targets.

*This is a fully remote, IC role based in San Francisco 

Requirements

• 7+ years of B2B SaaS Strategic Sales and Account Management experience 
• Proven track record of driving revenue growth with key, enterprise customer accounts and meeting sales goals
• Strong ability to manage and nurture client relationships, while influencing across all organizational levels.
• In-depth understanding of company key clients and their position in the industry
• Able to analyze data and sales statistics and translate results into better solutions
• Strong negotiation skills, with the ability to follow-through on client contracts