Jobs and Careers

Supervisor MOA, General Internal Medicine

United Statesfull_timeVerifiedPosted 15 Nov 2025

About the role

Supervisor MOA, General Internal Medicine - (905776)

Description

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
Works under general supervision of nursing leader to provide clinical and operational support for, and supervision of, medical office assistants and/or medical office technicians in an ambulatory patient care setting.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

Education
High School Diploma or GED
Successful completion of UT Southwestern supervisory training course within twelve (12) months of employment required.

Experience
3 years of experience as a medical assistant/patient care technician in a hospital or clinic setting including
2 years of experience as a Lead MOA.

Licenses and Certifications
(BLS) BASIC LIFE SUPPORT certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire and
Current MOA Certification required, through one of the following organizations Upon Hire
(CMA) CERT MEDICAL ASSISTANT American Association of Medical Assistants or
(RMA) REG MEDICAL ASSISTANT American Medical Technologists Association or
(NRCMA) NAT REGD CERT MEDICAL ASSISTNT National Association for Health Professionals or
(NCMA) NAT CERT MEDICAL ASSISTNAT National Center for Competency Testing or
(NHA-CCMA) Nat Hlthcareer CertClinMedAsst or
(RMA) REG MEDICAL ASSISTANT American Allied Health

Preferred

Education
Bachelor's Degree in related field

Experience
1 year as Lead MOA with a Bachelor's Degree

JOB DUTIES

Human Resources
Supervises assigned Medical Office Assistants (MOA), Certified Medical Office Assistants (CMOA), Medical Office Technicians (MOT) and CMOA Coordinators to ensure appropriate policies and procedures are followed.
Manages staff time off requests and correlating coverage of responsibilities.
Ensures efficient, accurate, and timely management of assigned payroll functions, and ensures compliance with payroll and timekeeping policies.
Participates in staff recruitment and hiring decisions.
Ensures staff receive complete orientation to work area with timely feedback during the probationary period.
Ensures ongoing training and supervision of Medical Office Assistant and technician staff, giving appropriate, timel