Senior Event Operations Manager

Company Description

Informa Markets provides customers and partners around the globe with opportunities to engage, experience and do business through live, virtual and hybrid events, specialist digital content and actionable data solutions. People are at the heart of Informa Markets. Our business thrives on the passion and entrepreneurship of our 4,000+ colleagues, who deliver over 500 international events and brands in more than 40 countries across the globe. Using our industry insight, comprehensive portfolio of markets, content, and digital resources, we are passionate about creating platforms for our customers to connect and shaping environments that enable businesses to flourish.

We are seeking a Senior Event Operations Manager to work in our Irving, TX office.   

Job Description

What You will Get to Do as a Senior Operations Manager

• Lead the charge. Senior Operations Managers may lead a team of 1 – 5 direct reports. Mentor and train team members, provide performance reviews, and guide staff on their career path.
• Solve complex challenges. Manage high-complexity trade events via nuanced exhibit halls, multi-day, multi-track conferences and high-touch sponsorship opportunities.
• Show your love of the game as the ultimate team player and captain. Participate in industrious and innovative teams to create premiere in-person events. Lead a team of dotted line reports to produce tradeshows, conferences, and extraordinary events. 
• Be a globetrotter! You will travel around the US and perhaps, the world, executing site selection and inspection trips and producing in-person trade events. 
• Let your creative flare sparkle. Help develop overall look, feel of events, and coordinate signage and graphic plans. Order graphics, manage and track the creative process and ensure accurate placement of graphics onsite.  
• Create the story. Communicate the big picture and the smallest details to your contracted vendors (venues, general services contractors, A/V and IT providers, caterers, decorators) to build every component of the client experience. 
• Crunch the numbers. Through research, cost analysis and negotiations determine the cost to support building the dream. The operations manager develops and manages the show production costs, tracks spending, identifies areas of cost savings, provides monthly forecasts, and pays applicable vendors.  
• Sign on the dotted line. Request and review vendor contracts. Collaborate with legal and the Director of Operations and Procurement to ensure no detail of fine print is missed.  

Qualifications

What We Expect You Have Already Done 

• Four-year degree or related work experience.
• 6 - 10 years of experience in trade show, conference and/or event experience required.  
• Background in tradeshow / event / conference operations or with a general service contractor or convention facility.  
• Demonstrated strong interpersonal. time management and organization skills with experience in overlapping deadlines and managing complex projects or events.
• Floor plan development and management.
• Proficient in Microsoft Office Suite with emphasis on Excel.
• Prior experience working within and managing a budget.  

What Makes You Stand Out? 

(These are not requirements but show us how you shine!)

• High emotional IQ with an ability to stay calm under pressure. 
• Familiarity with events entailing complex rigging and/or heavy floor loads.
• Running production with highly creative teams.
• Demonstrated ability to work within a team environment. 
• Experience with both in-person and digital or hybrid events. 
• Positive attitude, flexibility, and adaptability. 
• Knowledge / proficiency in Adobe creative programs (InDesign, Photoshop, etc.). 
• Prior experience with Map Your Show, a2z, EXPOCAD or similar platform.  
• Prior experience in sponsorship fulfillment.  

Additional Information

What’s In It For You 

We offer: 

• The pay range for this position is $82,000 - $87,000, depending on experience. 
• Competitive Compensation Package 
• Access to LinkedIn Learning and other development/training opportunities  
• Health and Wellness Benefits (medical, dental, vision) 
• 401K and Matching 
• Employee Stock Purchase Program 
• Generous PTO policy 
• Work-life balance 
• Additional discounts through various partnerships  

We know that sometimes the 'perfect candidate' doesn't exist, and people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and a