Senior Director, Facilities Management

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Responsibilities

Area of Responsibility

Key Elements and Essential Tasks

Time Spent on Task

Relationship Management

/Operations

• Ensure client satisfaction by providing a seamless interface to client; demonstrate leadership, responsiveness and creativity
• Accomplish key performance indicators and service level agreements as identified by client and conduct regular Quality Assurance audits
• Oversee the environmental and safety program for the site and foster a “Safety First” culture within the JLL and supplier teams
• Manage supplier performance at the facility and maximize utilization of suppliers, preferred vendors and contractors.  Coordinate discussions with each vendor or supplier regarding goal setting, performance criteria, and performance review.  Develop scope of services and assist in vendor negotiations for new and the maintenance of existing contracts.

  Less than 20%

  20% - 40%

  40% - 60%

  60% or greater

Executive Reporting

• Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client

  Less than 20%

  20% - 40%

  40% - 60%

  60% or greater

Budgeting

• Oversee the development and management of the capital and zero-based expense budgets for the facility
• Develop monthly/quarterly variance reporting on the operating budget

  Less than 20%

  20% - 40%

  40% - 60%

  60% or greater

Other

• Any and all other duties and tasks assigned.

  Less than 20%

  20% - 40%

  40% - 60%

  60% or greater

Knowledge, Skills & Abilities

MINIMUM REQUIRED

PREFERRED

Education/training

• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis;

• MBA

Years of relevant experience

• Minimum of 5 years facility management experience  including knowledge of building systems and mechanical/electrical systems, architectural maintenance, and instrumentation/automation

• 5+

Skills and knowledge

• Proficient in Word, Excel and other Microsoft Office Suite programs
• Strong organizational and management skills
• Ability to multi-task and work both in a team and independently
• Ability to function effectively in a dynamic work environment
• Excellent interpersonal and supervisory skills; strong emphasis on customer service
• Excellent business writing and verbal communications
• Strong analytical ability

• Detail oriented
• Success working with subcontractors/vendors supporting mutual safety objectives

Estimated total compensation for this position:

150,000.00 – 200,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Remote –Fort Worth, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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