Armored Service Technician - Evergreen Armored (Medford, OR)

Description

Evergreen Armored, a subsidiary company of Maps Credit Union, seeks a full-time Armored Service Technician to provide efficient, timely, and accurate transport of currency and other valuables on behalf of Credit Unions and Financial Institutions. This position reports to the Medford, Oregon branch and primarily operates a service vehicle for daily route operations. If you pride yourself on service excellence, transportation safety, and want to be a part of a dedicated team of security professionals, this may be the position for you!

General Operations

1. Ensure custody, control, and security of shipment cargo at all times.
2. Receive, verify, document, and account for shipment cargo.
3. Accurately prepare and process shipment transactions, including but not limited to Federal Reserve shipments and customer accounts per policy and procedures.
4. Responsible for distribution and receipts of money bags, receipts, and route keys.
5. Maintenance of all records in an organized, detailed manner.
6. Accurately able to process bulk cash inventory and change orders.
7. Ensure that all shipments are transported and completed correctly.
8. Perform accurate check-in and check-out during daily route operations.
9. Perform operational tasks with an increased level of authority, including maintaining the cash and coin vaults, and opening and closing the facility.
10. Maintain operational knowledge by staying informed of policies and procedures.
11. Perform other duties as assigned.

Security and Compliance

1. Follow regulatory and policy compliance requirements, which include those efforts in compliance with the Federal Reserve Bank, Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC), and Anti-Money Laundering (AML) Regulations, Identity Theft Red Flags, and other compliance-related policies.
2. Maintain confidentiality and protect Evergreen operations by keeping negotiable instruments, cash, keys, and customer and/or Financial Institutions' information secure at all times.

Professional Knowledge and Development

1. Maintain workflow by cooperating with co-workers and providing necessary information to the appropriate people.
2. Enhance job performance by applying up-to-date professional and technical knowledge gained by attending training sessions and reviewing professional publications.
3. Participate in developing strategies for achieving logistic and customer goals.

WORKING CONDITIONS:

Work areas are primarily outside, in an all-weather environment with light-to-moderate background noise. Position involves exposure to potentially hazardous conditions, e.g., robbery. The position may require extended hours (applies to full-time and part-time schedules).

MATERIAL AND EQUIPMENT USED:

Automobile

Computer, Fax Machine, Copier, E-Mail, Telephone

Voice Mail, General Office Supplies

Handheld Scanner

Requirements

PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS:

Sitting/Standing/Walking: Approximately 50% of the time is spent over the road driving. Balance of time (approximately 50%) is spent walking while working, entering and exiting office buildings.

Speaking/Hearing: Clear diction and acute hearing are necessary for effective communication with co-workers, customers, and outside agencies, by telephone, and in person.

Vision: Corrected vision close to 20/20 is necessary to effectively use computers, handheld scanners, and interpret written information.

Lifting/Carrying/Pushing/Pulling: The ability to lift and carry up to fifty pounds is necessary for transporting currency and/or cargo.

Stooping/Kneeling: The ability to stoop and kneel is necessary for accessing vault and currency.

Reaching/Handling: Good manual dexterity is necessary for computer keyboard use and for retrieving and working with appropriate paperwork, equipment, and supplies.

Knowledge, Skills & Abilities Required:

1. Excellent written and oral communication skills. Ability to communicate effectively and project a professional image when giving and taking information in writing, in person, over the phone, and via computer or other electronic means.
2. Ability to effectively establish rapport, present information, and respond to questions from customers and the general public. Skill and ability to meet people and listen.
3. Ability to read, analyze, and interpret operational documents, policies and regulations.
4. Ability to take initiative and prioritize tasks; good time management, problem-prevention, and p