Program Specialist

Description

Department: Youth and Community Wellness

Program: EXCEL

Status: Regular, full-time, non-exempt

Pay: $21.87 per hour

Location: SBCS Headquarters

Schedule: Monday – Friday: 8:30 a.m. - 5 p.m. Schedule may vary to meet the various needs of the program

Who we are

SBCS (formerly South Bay Community Services) transforms communities to support the well-being and prosperity of children, youth, and families. For more than 50 years, we’ve worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever-changing needs of our communities.

Our organization is dedicated to offering high-quality services and ensuring all services align with the community's needs. To best serve our communities, SBCS partners with various grassroots organizations throughout California to develop innovative strategies that enhance services, empower clients, and ensure that culturally appropriate and trauma-informed care is offered. SBCS provides a wide range of services tailored to meet each client's unique needs. At SBCS, our client-centered approach highlights the importance of respect, empathy, and compassion when interacting with all community members. 

As a mission-driven organization, our work is centered around providing exceptional, face-to-face support to our clients and community members to foster trust, accessibility and personal connection that are critical to our mission. 

About YOU

You are an advocate and champion of nurturing communities where families can pursue their dreams and fulfill their potential. 

You are dedicated to and energized by engaging directly with individuals and communities. 

You care deeply about the well-being and prosperity of ALL children and youth throughout San Diego.

You want to become a part of an energetic and effective team, and contribute your expertise, creativity, and insights to a unique role encompassing program management, development, and direct counseling services for at-risk children, adolescents, and families. 

About our organization

SBCS is home to a committed team of 470 dedicated employees and volunteers who diligently serve all of San Diego County. Having offered services for 52 years, SBCS is committed to providing hope and support for numerous young children, individuals, and families facing adversity. With an annual budget of $68 million, SBCS continues to be a beacon of assistance in the community. 

Competitive and Sustainable Employee Pay Package:

SBCS offers competitive pay and additional benefits for full-time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions. 

RESPONSIBILITIES:

Under the supervision of the Program Director and Program Coordinator, the Program Specialist assists with participant eligibility and enrollment processes, reviews documentation for completeness and accuracy, and supports compliance with federal, state, local, and grant-specific requirements. The position supports participant eligibility and enrollment processes while assisting with documentation review and compliance activities across Workforce Development programs. The Program Specialist works collaboratively with program staff to maintain accurate participant records, assist with monitoring and quality assurance activities, support compliance with funding source requirements, and funding source promote timely participant enrollment and service delivery. Services will be consistent with agency goals, objectives, mission and style.  

DUTIES:

• Conduct participant eligibility screenings, verify required documentation, and assist in determining eligibility in accordance with WIOA and other applicable federal, state, local, and grant-specific requirements.
•  Assist with participant intake, enrollment, and orientation activities by collecting and reviewing required documentation, supporting timely completion of enrollment requirements, and maintaining accurate participant records in accordance with program guidelines, agency policies and funding source requirements. .
• Provide support and guidance to program staff regarding eligibility requirements, acceptable documentation, enrollment procedures, and compliance standards under the direction of the Program Coordinator and Program Director.
• Review participan