Sales Enablement Program Manager, Afterpay

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

The Afterpay Enablement Program Manager will play a critical role in the success of the Afterpay organization by developing the strategy, driving execution, and communicating the business impact of Afterpay Enablement programs. You will have the opportunity to build the Afterpay enablement & sales training strategy and will play a key role in creating, piloting, launching, and maintaining an enablement program to align with Afterpay’s global sales strategy. You are a strategic thinker who is passionate about building innovative enablement programs aimed at upleveling the skills of our Afterpay Sales team and helping them surpass their goals. In this role, you will truly have the opportunity to manage a program that is mission critical to our organization's ability to scale, hit goals, and develop top talent.      

You will: 

• Develop a repeatable and highly effective global framework for sales enablement for Afterpay. In your first six to twelve months, you will support the end-to-end project management for recommending and creating a sales enablement & training strategy for this sales organization. 
• Strategically build, manage, and grow a global learning and development program that makes a measurable impact on business performance.This may include facilitating, working closely with our learning experience team for instructional and content design, and managing external vendors. 
• Closely collaborate with sales leadership to identify and prioritize improvements to the ongoing sales skills program(s.)

• Closely collaborate with the sales enablement team including our Learning Experience Design team, QA team, onboarding team, and go-to-market and content development team. 

• Regularly report on the performance of the program and communicate business impact through monthly and/or quarterly business reviews.
• Balance your time between facilitating training classes, program management responsibilities, and strategic planning.
• Open to travel up to 25% of time (will depend on the training schedules that you help to create!)

Qualifications

• 5+ years of related experiences in sales, sales training, sales enablement, learning & development or a related field. 
  • 3+ years of experience working in a training or enablement role focused on sales skills and/or implementing sales methodology
  • 3+ years of experience in learning program management 
• Well versed in adult learning methodologies, instructional design principles, and classroom facilitation techniques, especially for a sales team.
• Direct experience working within sales organizations.
• Proven ability to manage a project from inception to completion in a well organized and professional manner.
• Experience measuring and articulating the impact of L&D programs on bottom line sales performance.
• A history of facilitating learning experiences through a variety of platforms (in-person / virtual lectures, experiential learning, asynchronous / on-demand).
• Demonstrated experience partnering with and influencing key stakeholders to understand & synthesize the needs of a global sales organization and how various enablement solutions can move the needle.
• Ability to execute and meet swift deadlines in a fast paced, rapidly changing environment.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic are