IT Business Relationship Manager – Pharma HUB and Technology Solutions - CuraScript - Hybrid

CuraScript SD a specialty pharmaceutical distributor that provides customized business solutions and access to specialty drugs to community physicians, specialty pharmacies, and health systems; it is a wholly owned subsidiary of Evernorth – a Cigna Company.

CuraScript SD is seeking an experienced and highly motivated IT Business Relationship Manager (BRM) to join its technology team. The BRM will serve as a strategic partner and share ownership for both business strategy and business value results. The BRM owns the leadership relationship and serves as a single point of focus for the Pharmacy HUB and Technology Services where they will surface and shape demand for business and technology capabilities, while ensuring the anticipated value from those capabilities are captured, optimized, and recognized. This is achieved by partnering with appropriate resources to facilitate the creation of idea documents, business cases, requirements, and value plans; ensuring value optimization and communication; and enabling continuous improvement in all areas and people around them.  The ideal candidate will be well versed in the Pharmacy HUB operations, technology data solutions, have in depth knowledge of the capabilities and business processes, have a solid understanding of the up/down stream process and data connections, and have awareness of industry best practices and trends.

Responsibilities:

• Work with business and technology leaders to articulate their function's needs and requirements to advance business performance

• Maintain multi-year business/technology capability roadmaps

• Partner with organizational change management to ensure effective business transformation for all initiatives

• Partner with the PMO to ensure a healthy and well-managed initiative portfolio

• Partner with business leaders to evaluate proposals, align them to business capability roadmaps and priorities

• Measure adoption and work with business leadership to develop future roadmap and opportunities

• Identify and integrate business partners' long-range plans into business capability roadmaps and priorities, as appropriate

• Brief stakeholders on business partner plans

• Focus on business value including risk assessments, business continuity, and business capability requirements.

• Advocate for an awareness and focus on business partner strategic plans

• Correlate business value and priorities to planning activities and goal setting

• Engage as a project stakeholder by evaluating project efforts and progress against strategic plans and objectives

• Be creative and innovative with regards to your knowledge and awareness of industry trends and digital advances as they relate to new opportunities and business needs

• Ensure project and initiative progress, including consistent and effective communication; includes managing escalations and avoiding risk.

Skills:

• Relationship building, ability to listen, build rapport, and credibility as a strategic partner

• Strategic thinking: ability to understand organizational vision and influence business capability roadmaps

• Ability to be relaxed, poised and confident in conversations with executives

• Experienced at negotiating conflict and problem-solving to achieve win-win outcomes at all levels

• Ability to set expectations with business partners and have hard conversations when needed

• Ability to influence and break down silos within and across functional areas

• Have a strong understanding of technology, requirements management, and ability to assess and articulate risk

• Strong oral, written, and presentation skills

• Have an outside in focus

• Solid understanding of IT assets and capabilities

• Be able to identify gaps and areas that need improvement

Overall Experience:

• Bachelor’s degree in business management, management information systems, or related field

• 5+ years of experience facilitating the development and implementation of business and technology initiatives and projects, based on management objectives

• 1+ years of experience pharmacy HUB programs

• 5+ years of experience with tech for tech solutions such as EDI, reporting, etc.

• 5+ years of experience as a technical product owner

Additional Qualifications

• Master of Business Administration – preferred

• Business Relationship Management certifications – BRMP, CBRM, or MBRM – preferred

If you will be working at home occasionally