HAL - Junior Host

Department: Restaurant

Employment Type: Fixed Term Contract

Location: Global

Reporting To: Maitre D (DR)

Description

As the world's premier cruise industry leader, our crew members pave the way with innovative and eco-friendly cruising, ensuring guests enjoy unforgettable vacations and forge seamless connections.

The Junior Host's duty is to ensure that guests consistently have an unparalleled experience. Stationed in the main dining room, specialty restaurants, and the lido buffet, the Junior Host ensures seamless operations. Their general responsibilities include aiding guests with reservations, presenting menus, and engaging in friendly, light-hearted conversations. The ideal candidate will possess an impeccable professional demeanor, coupled with a charming and charismatic personality. Key to success in this role are teamwork, cooperation, and the ability to solve problems effectively.

Key Responsibilities

• Aid the Restaurant Host, Restaurant Operations Manager & Maître D’ in handling reservations on embarkation day.
• Lead and guide guests through the restaurant to their dining tables.
• Monitor and provide timely assistance to any team requiring immediate support, to provide seamless guest experience.
• Periodically visit guest tables to gather feedback & share insights with the management team.

Skills, Knowledge & Expertise

• 1 year + experience in a 5-star hotel or similar establishment 
• Intermediate skills using computerized reservation or table management systems.
• Advanced level English verbal and writing skills 
• College degree in hospitality is preferred.