Account Representative - Custom Brokerage

Account Representative – Customs Brokerage

Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com! 

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. 

Look what you’ll get by joining the GEODIS team! 

• Get Good Money – Fair pay and some jobs come with bonus opportunities.
• Get the Right Job/Right Schedule – Part-time, full-time, seasonal – days, nights, weekends, and even gig work. We have the job and shift you want.*
• Get Paid Early – Payday as early as you want. Access your earnings on demand.
• Get Free Healthcare – Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
• Get a Break – Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*
• Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.
• Get a Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
• Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
• Get a Boost – Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
• Get Involved – Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund".
• Have FUN – Work with fun, supportive people just like you!
• Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
• Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place! 

*Eligibility varies based on location, job, employee type, or length of service.

What you will be doing: 

• Serves as the customer service liaison between the Company and the customer 
• Processes Custom and OGA (other government agency) entries for clearance of goods into the United States
• Opens files, enters notes, information and document requests in Cargowise and/or AS400 system 
• Classifies invoice based on HTS (Harmonized Tariff Schedule) 
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed
• Communicates with specified offices, departments, and teams on all issues affecting customs brokerage 
• Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number 
• Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc. 
• Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc. 
• Convert and verify shipment weight, volume and foreign currency 
• Maintain communication with customers, carriers and vendors 
• Coordinate pick-ups and invoice files 
• Assist customers with questions, complaints, requests, tracking and tracing 
• Handles accounting processes accurately and in a timely manner
• Coordination of shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
• Review documentation or issue documents to meet government regulations and carrier regulations
• Must have knowledge of buying/selling rates to ensure profitability 
• Ensure email and telephone calls are promptly and polite