Vice President, Global Delivery - Experience

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequaled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth, and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.

The Global Delivery team drives the delivery of our roadmaps across Peacock and international streaming propositions – working with cross-functional teams across the organization. The VP of Global Delivery, Experience is accountable for the delivery of initiatives in support of the product roadmap, from complex and large-scale endeavors through to small features and changes – applying appropriate delivery methodologies to assure successful outcomes without unnecessary bureaucracy.

We are looking for a seasoned delivery leader, who can combine exceptional delivery expertise with strong relationship management skills and industry knowledge to ensure consistent execution of this ambitious roadmap. Leading a team of over 30 delivery experts, the role covers an extensive portfolio – from customer acquisition, retention, and partnerships – through to content discovery, personalization, advertising, and playback.

This position will report to the Senior Vice President of Global Delivery and will work in a highly matrixed structure, working with the product and engineering functions to ensure clear articulation of priorities and backlog are translated into a robust roadmap for execution. A broad understanding of the streaming business and technology functions, as well as the software delivery lifecycle, will be critical for this role.

Responsibilities:

Core Delivery:

• Accountable for the delivery of the overall product portfolio end-to-end, driving a robust roadmap that provides confidence across the short, medium and long-term.
• Balance the need to drive on-time delivery in the short-term, with the importance of projecting confidence in the longer term – driving teams to the appropriate level of detail at each stage of the lifecycle.
• Work with engineering teams across the organization to ensure that the committed roadmap and pipeline are well articulated, understood and managed against available capacity.
• Provide leadership across matrixed teams to ensure alignment on priorities and activities and support rapid decision making when needed.
• Support the overall product and technology strategy by facilitating cross-functional engagement, providing key inputs to support scoping and planning across complex and innovative initiatives.

Ways-of-Working:

• Maintain a strong focus on agility and velocity – putting in place appropriate structure and gover