Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Under the direction of the Event Operations Manager, the Senior Event Operations Supervisor provides leadership to the Event Operations team. Responsible for scheduling, supervision and direction of all housekeeping and set-up personnel (Event Operations Supervisors and Utility Workers). This position ensures that the venue and it’s campus are clean and maintained.  Coordinate between the Event Managers and the Event Operations staff to schedule and organize the timeline of client requirements for the space contracted.

This role will pay an hourly rate between $23.75 to $25.75

 

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

 

This position will remain open until November 26, 2024

About the Venue

The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings.

 

A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC’s immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

 

For more informaiton visit www.MiamiBeachConvention.com

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervises Event Ops Supervisors and Utility staff.
• Oversees general cleaning of the venue and the campus.
• Oversees the set-up and breakdown of meeting space(s).
• Assists with the inventory of cleaning supplies, equipment, machines, tables, chairs, risers, etc..
• Prepares daily work task sheets and ensures that they are
• Support payroll with manager with by reviewing hourly employee and temp labor invoices to ensure billable are identified to events.
• Create bi-weekly staffing schedule and by reviewing 30 days event calendar. Adjust schedule as needed closer to the event.
• Anticipates problems and appropriate Investigates, analyzes, and resolves operational problems and complaints.
• Identifies housekeeping needs within the venue and the campus, assigns them and ensures that they are carried out
• Assists in coordinating the operations activities with other building departments and show-related
• Assists with the training of staff in specifics of the responsibilities and expectations and works with staff to develop and maintain service-oriented attitudes.
• Ensures that operations department receives pertinent information for most effective use of the facility and
• Provides clear, concise, and timely communication of directives to other
• Organize department documents in event ops folder: staffing, write-up, billable invoices, inventory, floor plans, review emails, event resumes, weekly productions reports.
• Works in conjunction with the security staff to ensure that comprehensive energy conservation and security programs are adhered to in the daily operation of the venue and the campus.
• Assists with the implementation of venue and the campus rules, regulation policies and
• Assists in the development of safety and emergency procedures for the
• Other duties and responsibilities as

SUPERVISORY RESPONSIBILITIES:

• Directly supervises employees in such as Event Ops Supervisors and Utility Workers (Clean and set ups), as well as temporary agency employees.
• Carries out supervisory responsibilities in accordance with OVG’s policies and applicable
• Assist with interviewing and training employees; planning, assigning, and directing work appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowl