Supervisor, Metadata Operations (SkyShowtime)

Company Description

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

Job Description

The Post Production team is hiring a Supervisor, Metadata Operations to assist the Metadata & Operations team for our direct-to-consumer streaming service, SkyShowtime. This role will have direct responsibility for creating and optimizing the metadata that appears on our streaming service – from the visible words on the platform to the behind-the-scenes tags fueling platform features.  The Metadata Operations Supervisor plays a critical role in ensuring creative and operational excellence across Direct-to-Consumer platforms.

• Responsible for leading and managing a team of metadata professionals including: hiring, training and performance management in a hybrid work environment.
• Oversees the optimization of a high volume of descriptive metadata in English and oversees translations from several other languages.
• Ensures copy deliverable timelines are successfully met for fast-paced content launches.
• Effectively communicates creative copy specifications with internal and external partners, including detailed style guidance presentations required for successful onboarding.
• Track and derive reporting system defects, reliability and availability. Facilitate monthly/bi weekly status meetings and review of support analytics and productivity.
• Develop pitches and presentations that capture areas of focus and appropriate departmental initiatives functional and technical reporting metrics.
• Identify strengths, weaknesses, opportunities, and threats associated with initiatives and projects.
• Develop cross-functional workflows across organizations within the enterprise, create detailed SOPs as needed, and leverage digital tools to create complex, scalable, and iterative processes.
• Partner with and develop strong stakeholder relationships with business leaders. This includes working closely with O&T business units.
• All other duties as assigned.

Qualifications

We are seeking a solutions-minded, critical thinker, and wordsmith who is adept at swiftly handling change in a constantly evolving industry.

• 5+ years editorial copyediting and proofreading experience
• Demonstrated ability to lead projects and influence others without direct authority.
• Excellent writing and presentation skills and must be willing to complete copywriting, proofreading, and keyword tagging test.
• Ability to write in a wide variety of styles (short and long-form), adjusting for purpose, audience, tone, and copy specification guidelines (bilingual in Spanish a plus).
• Film and television subject matter expertise, including a demonstrated interest in current events, pop culture, and sports entertainment.
• The ability to prioritize and concurrently handle multiple, time sensitive requests in a high-pressure environment.
• Ability to support an ever-changing content pipeline 7 days a week; must be willing to work evenings, weekends, extended hours or holidays as needed.
• Must have unrestricted work authorization to work in the United States.
• Must be willing to travel for business as needed with the potential for short term assignment(s) at NBC facilities.
• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.  This position will be based out of our Universal City or Englewood Cliffs, New Jersey office. 

PREFERRED QUALIFICATIONS:

• Exceptional technical, analytical, organization, research, and presentation skills
• 2+ years managing and overseeing staff
• Strong team building, vendor, and customer relations skills.
• Familiarity with Gracenote or other metadata aggregation services.
• Strong comfort level with taxonomy management and metadata best practices.
• Curiosity for consumer insight research, cultural nuance, and linguistic diversity.
• Fluency in Spanish language.

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the