Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

The Pharmacy Supervisor for Pharmacy Technician Training and Education oversees the development and management of comprehensive training programs for pharmacy technicians across MGB. This role ensures compliance with regulatory standards and supports technician career advancement through education and competency assessments. Training program development: Designs and maintains system-wide pharmacy technician training and onboarding programs and coordinates competency assessments.
Leadership and collaboration: Supervises technician educators and partners with pharmacy leadership, HR, and academic institutions to support recruitment, retention, and career development initiatives.
Regulatory compliance and quality: Ensures training programs meet ASHP, PTCB, and state board standards, monitors training outcomes, and supports quality improvement related to technician performance and safety.

 

Qualifications

Education

• High school diploma required

• Bachelor's Degree Related Field of Study preferred but not required

• Completion of an ASHP-accredited Pharmacy Technician Training Program or equivalent

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

• Pharmacy Technician [State License] required

• Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required

Experience

• Minimum 5 years of experience as a certified pharmacy technician in a hospital or health system setting required and at least 2 years of experience in supervisory leadership, training, or an educational role.

• 2-3 years required of demonstrated experience in developing and delivering training programs, including onboarding, competency assessments, and continuing education.

Knowledge, Skills and Abilities
- Excellent verbal and written communication and interpersonal skills.
- Strong organizational and project management abilities.
- Demonstrated ability to lead and influence across multiple departments and sites.
- Displays a comprehensive knowledge of department operations.
- Works accurately and make decisions under stress and with time constraints.
- Strong attention to detail.
- Able to appropriately confront issues, make decisions, and solve problems.
- Strong working knowledge of state and federal pharmacy regulations, including Board of Pharmacy, Department of Public Health, USP, and Joint Commission standards.
- Completion of an ASHP-accredited Pharmacy Technician Training Program or equivalent required.

 

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34–66%)

• Walking Frequently (34–66%)

• Sitting Occasionally (3–33%)

• Lifting Frequently (34–66%) 35 lbs+ (with assisted device)

• Carrying Frequently (34–66%) 20–35 lbs

• Pushing Occasionally (3–33%)

• Pulling Occasionally (3–33%)

• Climbing Rarely (Less than 2%)

• Balancing Frequently (34–66%)

• Stooping Occasionally (3–33%)

• Kneeling Occasionally (3–33%)

• Crouching Occasionally (3–33%)

• Crawling Rarely (Less than 2%)

• Reaching Frequently (34–66%)

• Gross Manipulation (Handling) Frequently (34–66%)

• Fine Manipulation (Fingering) Frequently (34–66%)

• Feeling Constantly (67–100%)

• Foot Use Rarely (Less than 2%)

• Vision – Far Constantly (67–100%)

• Vision – Near Constantly (67–100%)

• Talking Constantly (67–100%)

• Hearing Constantly (67–100%)

 

Remote Type

Hybrid

 

Work Location

399 Revolution Drive

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$78,000.00 - $113,453.60/Annual

 

Grade

7

 

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