HR Generalist

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The position of HR Generalist will work closely with senior HR management in supporting the HR function in the assigned geographic regions. The HR Generalist performs human resources-related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, affirmative action and employment law compliance. This position will also support the Human Resources Department by assisting with the administration of various HR programs, performing clerical and administrative duties, maintaining employee records. Additionally, it will assist in promoting positive relationships between employees and management and must be able to maintain a high level of confidentiality. This position requires an extremely perceptive person who is capable of relating to individuals at all levels within the organization. The generalist must be sensitive to corporate needs, employee goodwill and the business needs.

Compensation

This is a full-time, exempt position based in Jamaica, New York (JFK Office). 

The expected base salary range for this role is $64,500 to $72,500 per year.

Actual compensation within this range will be determined based on factors such as the  relevant experience, skills, education, and internal equity.

In addition to base salary, employees in this position are eligible for:

• Comprehensive benefits package, including:
• Medical, dental, and vision insurance
• 401(k) plan with employer match
• Paid time off and paid holidays

Responsibilities

• Assists in the administration of various human resource functions for the assigned geographic location(s); assists in the interpretation and implementation of personnel policies and procedures. Partners with employees and management to communicate various human resource policies, procedures, laws, standards and other government regulations.
• Maintains working relationship with union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours and working conditions.
• Support management with employee relations issues, including conflict resolution, coaching, and disciplinary actions.
• Provide support to HR team and field staff with investigations and employee performance management
• Provide support to employees in HR related topics (leaves, issues with pay, vacation banks etc.)
• May review benefits with employees. May assist in organizing and communicating the annual open enrollment and election process.
• Act as liaison with the legal team on subpoenas, EEOC requests and other reporting requirements
• May assist in responding to employee relation issues such as employee complaints, harassment allegations and civil rights complaints.
• Maintains and processes all Unemployment Notices of Entitlement and potential charges in a timely, efficient manner. May attend unemployment hearings when necessary.
• May facilitate or provide training to the workforce.
• Review and submit FMLA requests, Leave of Absence, and/or STD paperwork.
• Participates in administrative staff meetings and attends other meetings and seminars.
• Recommends new approaches, policies, and procedures to continually improve the efficiency of the department and services performed.
• Must be familiar with company handbook.
• Prepare and maintain HR reports, including turnover, headcount, and other key metrics.
• Assists with various research projects and/or special projects.
• Performs other related duties as required and assigned.

Minimum Requirements

• Associates in Business or Bachelors in HR