Director, Global Business Operations - Relocation Available - Join a $40B leader!

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Warehouse

Job Description

Job Description: Director, Global Operations 

As part of the Thermo Fisher Scientific team, you will discover meaningful work that makes a positive impact on a global scale. 

Thermo Fisher Scientific Inc. is the world leader in serving science. Our mission is to enable our customers to make the world healthier, cleaner, and safer! 

Position Summary 

The Director of Global Operations will lead Production Chemicals and Services global business operations across supply chain, distribution, order management, inbound freight logistics, global trade compliance, inventory management, and customer experience. This highly visible role ensures end-to-end operational excellence, customer reliability, and cost efficiency across a global distribution network. 

In addition to driving execution, the Director will champion strategic initiatives such as network optimization, digital planning roadmaps, and process efficiency. Partnering with General Managers and cross-functional teams, this leader will align operations with business objectives while building agility, scalability, and continuous improvement into the organization. Central to the role is embedding initiatives into the BCD Way of Supply Chain Planning, ensuring consistent practices, stronger collaboration, and progress toward long-term supply chain goals. 

 

Key Responsibilities 

Leadership & Strategy 

• Provide strategic direction and oversight of global supply chain, distribution, and operational teams. 

• Align operational functions under a single leadership framework (“single point of truth”) to ensure consistency, visibility, and accountability. 

• Partner with senior leadership and General Managers to align supply chain strategies with business growth objectives. 

 

Operational Excellence & Optimization 

• Develop and implement systems, processes, and procedures for effective and efficient order fulfillment. 

• Streamline operations through Lean, PPI (Practical Process Improvement), and OPEX initiatives to reduce waste and costs. 

• Optimize inbound and outbound flows to improve CPP (Cost per Piece/Pound) and overall logistics efficiency. 

• Deploy best practices in forecasting, inventory management, and supply planning to enable long-term scalability. 

 

Supply Chain Network Optimization 

• Lead initiatives to optimize network design including warehouse footprint, transportation routes, and inventory placement. 

• Use advanced analytics and modeling tools to evaluate scenarios and recommend optimal solutions. 

• Execute a digital roadmap for supply chain planning, inclusive of demand, supply, and production planning initiatives. 

 

Customer Experience & Performance 

• Champion a customer-first mindset across all functions. 

• Drive improvements in CAS (Customer Allegiance Score) and other service KPIs. 

• Address suppli