Business Training & Development Lead - Small and Medium Business

About the team:

The Business Training & Development (BTD) Team empowers the Global Business Solutions (GBS) organization through impactful learning solutions in product enablement, sales enablement, and leadership development. By collaborating with key stakeholders, the team designs scalable learning strategies that align with business goals, equipping teams with the knowledge and skills needed to thrive. Through innovative training delivery and data-driven insights, the BTD team fosters a culture of continuous learning, driving growth and success in a dynamic global market.



About the role:

We are looking for a strategic and dynamic Training Leader to oversee the training and development of the SMB BTD training team. This role involves identifying training needs through stakeholder management, working with other COEs to create scalable learning programs tailored to regional differences, and collaborating across teams to deliver effective learning experiences



Responsibilities:

- Lead the SMB BTD Training team for EMEA and APAC to design and implement enablement programs, including onboarding, sales training, ongoing development, and management coaching.

- Collaborate with cross-functional teams to create learning programs covering product knowledge, Go-To-Market learning initiatives, Sales Excellence, and Leadership Development.

- Develop and oversee global training programs focused on core sales functions, ensuring they work effectively across multiple regions.

- Work closely with stakeholders to understand business needs and ensure training programs align with company goals.

- Coach and support training specialists, helping them build their skills and grow in their roles.

- Set up processes to measure training success using performance metrics and learner feedback for continuous improvement.

- Manage the planning and execution of training initiatives, including communication strategies, training schedules, and resource allocation.