Commercial Kitchen Equipment Technician

Overview

 

 

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.

 

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

 

Role:

Under the general guidance from the Area Service Manager (ASM), the Commercial Kitchen Equipment (CKE) Technician must be skilled in cleaning, adjusting, and repairing systems. This role is responsible for performing fieldwork in the installation, maintenance, modification, overhaul, service, and repair of commercial food service equipment. To be successful in this role, customer satisfaction, safety and comfort should be your top priority. In addition, the Commercial Kitchen Equipment (CKE) Technician must be patient and have excellent organizational and troubleshooting skills. This may also include assisting with customers' questions.

All Technicians are expected to promote our Company’s core beliefs regarding quality service and fair-minded business solutions, by providing a relationship of trust that provides loyalty, satisfaction, and assurance to our clients. All Technicians must foster a positive experience and healthy outcome for our clients and Company as a whole.

 

Benefits:

• Company Vehicle
• Dispatched from home daily
• Paid Port to Port
• Tool Allowance
• Paid Training
• Paid Ongoing Training
• Excellent Health Insurance options including a FREE employee only option
• Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
• FREE life insurance equal to your annualized pay rate
• 401k with a 50% match up to the first 6% of your contributions
• 7 paid Holidays
• 2 paid Personal days
• 10 paid Vacation days

 

 

 

Min Compensation

USD $28.00/Hr.

Max Compensation

USD $35.00/Hr.

Responsibilities

• Provides the highest level of customer service, technical ability, and quality to our customers
• Installs, trouble shoots, repairs, and calibrates commercial food equipment
• Performs preventative maintenance and makes recommendations regarding parts changes or system overhaul
• Must be available to work nights or weekends on 24-hour on-call emergency duty on rotating basis, per on-call schedule to service emergency needs of our customers
• Observes additional maintenance needs requiring attention and reports those to the appropriate supervisor
• Reports safety concerns to immediate Field Supervisor, Service Coordinator/Dispatcher or Service Manager
• Consults with customers regarding problems or issues discovered while servicing their equipment
• Obtains and records work ticket(s) and communicates to vendor(s) an appropriate purchase order number when purchasing job-related parts and supplies
• Travels to job sites in assigned service areas and works with Service Coordinator/Dispatcher to ensure schedule is maintained and delays are properly communicated to customers
• Assists in evaluating new and existing customer accounts
• Coordinates scheduled start and stop time with Service Coordinator/Dispatcher
• Uploads each electronic work order before moving to the next assignment
• Organizes all work details (work performed, service recommendations, parts used, etc.) and completes an accurate work order for billing and payroll purposes
• Ensures that all manual and electronic work orders, along with misc. paperwork/receipts is submitted at the completion of each day’s work
• Works closely with the assigned Service Coordinator/Dispatcher to make sure customers’ needs are being fulfilled to their expectation and in a timely manner
• Maintains good working order of company vehicle, including cleaning and organizing, and washing vehicle a minimum of once per week
• Maintains proper stock, parts, tools, and safety equipment upon arrival, including make, model, serial number, type of fuel, and pict