Operations Coordinator/Warehouse Lead

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Job Description:

Summary
The Warehouse Lead is responsible for leading a team of Operations Coordinators performing clerical functions within the warehouse environment. Person will serve as first point of contact for general administrative follow-up, and immediate support group needs.
 

Essential Functions

• Monitor email/phones for communication from internal and external customers.

• Assist team members and escalate issues as needed

• Complete documents, reports, and metrics as required

• Ensure completion of all daily tasks by team members

• Ensure processes are being followed by all team members

• Ensure information is being share and escalated timely to team members, and internal and external customers.

• Cover and train in all positions and job functions as needed

• Cover for the Manager (minus payroll/Performance) as needed

• Cover for the department manager (minus payroll/performance) as needed

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ability to work effectively with individuals from different areas and backgrounds, both inside and outside the company

• Strong verbal and written communication skills

• Ability to communicate effectively to team members and the customer

• Excellent organizational skills

• Ability to prioritize tasks

• Ability to lead/manage others

• Ability to motivate and direct work assignments for team members

• Ability to work independently and as a member of a team

• Ability to build strong customer relationships

• Ability to work independently and as a member of a team

• Ability to analyze and solve problems

• Recognize status and when to get involved

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detailed oriented with excellent follow-up practices

• Ability to drive multiple projects to successful completion

• Receiving/Outbound/Inventory Process intermediate required

• Knowledge of appropriate computer applications to use for tracking and report information (Excel, Word, Ryder YMS, Cross Dock database) intermediate required

• 5S and Safety Practices intermediate required

• Alarm Process (Escalation) intermediate required

Qualifications

• H.S. diploma/GED required General H.S. subjects

• One (1) year or more Previous experience in the department required

• One (1) year or more Experience in Warehousing/Logistics Administrations required

• One (1) year or more Experience in leadership role, such as Team Lead required

• Receiving/Outbound/Inventory Process intermediate required

• Knowledge of appropriate computer applications to use for tracking and report information (Excel, Word, Ryder YMS, Cross Dock database) intermediate required

• 5S and Safety Practices intermediate required

• Alarm Process (Escalation) intermediate required

Travel
None

DOT Regulated
No

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Job Category

Operations and Support

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Hourly

Minimum Pay Range:

21

Maximum Pay Range:

24

Benefits Information: