Technical Trainer/Senior Technical Trainer

If you are a Technical Trainer looking for an opportunity to grow, Copeland has an exciting opportunity for you! Based out of our Sidney, OH location, you will deliver technical training to customers; contractors, wholesalers, end users, OEM's and employees as it relates to Copeland Commercial and Residential Cold Chain Electronics components and systems used in the HVAC/R industry. The senior trainer must present a professional manner and develop good working relationships with subject matter experts and Product Managers within the organization. Coordination of relevant content from the experts is key to adding material to a course to ensure all learning objectives are met. The senior trainer must stay current with technology and the industry. Participation in industry events and HVACR online educational communities is an important part of the senior trainer's ability to stay current with industry trends and educational needs. The senior trainer provides coaching, guidance and feedback to junior training staff and serves as the lead customer contact point at training events.

As a Technical Trainer / Senior Technical Trainer, you will:

• Deliver all curricula using instructor-led, electronic/web-based, and/or multimedia training methods and formats.
• Conduct standard and custom classes per customer requirements.
• Follow good pedagogy practices for teaching adults.
• Coordinate the development of course material to cover learning objectives; adjust learning objectives accordingly.
• Evaluate training material for improvements.
• Continue self-study to understand all technologies that are part of the curricula. 
• Participate in engineering and product planning sessions.
• Participate in industry related forums to ensure accuracy of technical information.
• Train and mentor training specialists.

Who You Are:

You display a can-do attitude in good and bad times. You know to prepare for unexpected outcomes and try different solutions. You maintain relationships across a variety of functions and locations. You make new connections and build relationships in other areas and teams. You facilitate an open dialogue with a wide variety of contributors and stakeholders. You adjust communication content and style to meet the needs of diverse stakeholders.

Required Education, Experience & Skills:

• Five (5) years of experience as an HVACR technician, wholesaler, educator or equivalent HVACR industry role.
• Ability to travel 60-70%
• Ability to present to groups and facilitate learning programs.
• Skilled in providing customer service.
• Ability to communicate effectively - verbally and in writing.
• Proficient in technology - Microsoft Suite of Products; PC's, Mobile Devices.
• Ability to work in a team-oriented and collaborative environment.
• Work Authorization in the United States - Sponsorship will not be provided for this role 

Preferred Education, Experience & Sills: 

• Degree in HVACR related field.
• Seven (7) years of related experience.
• Ability to work well with a wide range of people and related diversity.
• Skilled in analyzing audience to present material clearly, concisely, and effectively.
• Proficient presentation skills and the ability to handle classes; small or large and all issues that may arise.
• Online and in-person presence in the HVACR educational community (i.e., YouTube channel/Website, video creation/posting, HVACR online forum participation, industry educational conferences).

Why Work in the Greater Miami Valley Area
Our facility is located in Sidney, OH, conveniently located within driving distance to several larger cities, such as Dayton, Troy, and Columbus. The area’s generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work.

About Our Location
Our newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for our HVACR Americas business unit. Through our many years of compressor expertise, our products help bring comfort and convenience to refrigeration, commercial, industrial, and residential spaces. Approximately 1600 employees work in Sidney, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Sidney location. Learn more about us!