Pre-Sales Engineer-Security Expert

 

An Amazing Career Opportunity for a Pre Sales Engineer- Security Expert!! 

Location: Remote US

Job ID: 31976

 

The Presales Engineer-Security Expert's focus will be to support the sales organization in all technical matters regarding pre-sales, sales presentations and demos and customer POC's (proof of concepts).

 

Sales Engineers unite technical knowledge and sales skills and are able to explain, in detail, the technical and functional aspects of a product or service, prepared for any technical questions or issues that may arise.

If this sounds like you keep on reading !

 

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

 

As our Pre Sales Engineer- Security Expert, you’ll support HID’s success by: 

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Being a trusted technical advisor to prospective customers.
• Managing key aspects of the sales cycle including requirements gathering, demos, proof of concept, and product specification.
• Act as the primary point of contact for all cyber-security questionnaires, Q&A sessions etc. with prospective and existing customers.
• Presenting the product and all features to customers at meetings and events.
• Troubleshooting client problems, answering questions from customers relating to solutions, and delivering technical enablement.
• Sales calls - be the main technical resource on sales calls and answer / educate the customer or partner on issues ranging from features, specifications and functionality to integration.
• Conversant with cybersecurity, network architecture (including High Availability options), RTLS products and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the implementation team and technical support to answer, elevate and resolve customer's technical issues.
• Regularly interface, provides presales support and assist in training Channel partners.
• Presenting at webinars, customer and partner meetings
• Support the partner certification program.
• Communicating customer requirements to product management teams, particularly pertaining to cyber-security and High Availability best practices in the industry. This includes authoring white-papers/technical notes and holding training sessions.
• Providing advanced training and support for the sales teams.

 

What we will love about your background: 

• Knowledge of the following technologies : Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies
• Strong understanding in the following technologies and protocols : TCP / IP, LDAP, Active Directory, HL7, RTLS technologies (BLE/433GHZ), Server technologies, SQL database layouts and configuration, AWS cloud technologies, REST API.
• Experience with encryption and authentication technologies