Manager, Trade Operations

Job Description:

The Trade Operations Manager is responsible for timely and accurate Trading for a growing $160B+ wealth platform delivering asset management excellence. This role is accountable for executing the trading strategy, strengthening operational controls, and reducing risk while coaching, developing, and empowering a team of Portfolio Traders. The Manager will drive process improvements, support cross-functional initiatives, and enhance advisor and client outcomes through strong leadership, collaboration, and performance management. This role will be based in Charlotte and will follow a hybrid schedule that includes both in-office and remote work.

We can only consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Charlotte, NC office.

Responsibilities:

·         Oversee team to trade client accounts timely, accurately, and with the highest quality.

·         Drive scale , improve cycle time, reduce operational risk, deliver consistent trading results, and improve the advisor and client experience

·         Owner and operator of trading processes, systems, and controls

·         Own operational performance by managing key risk and execution metrics and ensuring procedures and documentation are clear, current, and executable

·         Lead, coach, and develop a team of Portfolio Traders , fostering accountability, engagement, and accelerated professional growth

·         Set clear expectations, provide regular feedback, and ensure consistent follow-through on commitments and outcomes

·         Inspire a high-performance, client-centric mindset by reinforcing ownership, purpose, and continuous improvement

·         Actively integrate firm values into team culture through leadership behaviors, recognition, coaching conversations, and accountability practices

·         Facilitate daily operational stand-ups to identify high-risk items, assess volume and capacity constraints, prioritize work, and escalate issues as needed

·         Proactively review procedures, workflows, and controls to identify pain points, inefficiencies, and opportunities aligned with evolving business needs

·         Write clear business and functional requirements that preserve trading intent, risk considerations, and client impact while enabling effective technical solutions

·         Review and interpret test plans, test results, and defect summaries to assess operational readiness and summarize actionable recommendations

·         Support change management efforts by ensuring teams are prepared to adopt new workflows, systems, and controls

·         Anticipate downstream operational impacts of new products, volume changes, and strategic initiatives and proactively adjust processes and controls

Required Qualifications:

·         8+ years of experience in financial services, securities, or wealth management, including direct experience in trade operations, portfolio trading, or managed account platforms

·         Demonstrated experience leading, coaching, or supervising operational, trading, or analytical teams

·         Strong knowledge of trading workflows, portfolio rebalancing, and operational risk and control practices within advisory or asset management environments

·         Proven ability to lead cross-functional initiatives and drive process improvements across operations, technology, and business teams

·         Experience managing operational performance through metrics, KPIs, and risk monitoring frameworks

·         Strong analytical and problem-solving skills with the ability to interpret data and translate insights into actionable business improvements

·         Effective written and verbal communication skills, including experience documenting procedures, business requirements, or operational controls

·         Bachelor’s degree or equivalent combination of education and relevant industry experience

Preferred Qualifications:

·         Experience working within outsourced managed account platforms, wealth technology providers, or firms supporting independent financial advisors

·         Experience using data visualization and reporting tools such as Tableau, Power BI, or similar business intelligence platforms

·         Advanced proficiency in Excel

·         Familiarity with model-based trading, UMA/SMAs, or large-scale portfolio rebalancing environments

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