Program Manager (Information Security)

Company Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description

• Engage with cross-functional stakeholders to define security, risk, and compliance requirements
• Demonstrate strong understanding of the supported domain and conduct deep analysis of the problem space
• Lead cross-functional teams through full program lifecycles by defining scope/success criteria, setting expectations, establishing timelines, implementing solutions, and measuring success and lessons learned
• Organize and facilitate planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings
• Serve as a Scrum Master for multiple teams, including Infrastructure and Security related projects.
• Assist in overall program/project planning and ensure cross-team dependencies are well-understood and modeled in project plans and timelines.
• Identify, document, and publish risks and issues related to the overall program and to define resolution paths where required.
• Resolve cross-team impediments and blocking issues.
• Collect and consolidate cross-team status for delivery to stakeholders and executive management.
• Operationalize strategic security programs by making them efficient, scalable, and reliable
• Develop, implement, and iterate on program management procedures, frameworks, and metrics to achieve business goals with defined success criteria
• Identify program risks and drive the implementation of recommended mitigations
• Drive cross-functional and effective communications throughout the program lifecycle, providing the visibility and transparency required to ensure cross-functional team and stakeholder alignment
• Ensure smooth transitions of programs we are receiving or handing off
• Develop, define and report on program health and success metrics
• Be independent, results oriented, and thorough in examination and analysis
• Adaptable to dynamic situations and proactive work ethic

Qualifications

• Minimum 7 years of work experience in information security, program/project management, or similar capacities
• Analytical, problem-solving, negotiation and organizational skills with a clear experience focusing under pressure
• Experience driving projects end-to-end independently, including evaluating, defining and improving end-to-end processes
• Experience influencing stakeholders and partner teams, especially in collaborating with different individuals across the organization and within other geographies
• Communication skills across technical and non-technical stakeholders and attention to detail
• Experience managing competing priorities and simultaneous/concurrent projects in a fast-paced environment

Preferred Qualifications

• PMP Certification preferred
• A Scrum Master Certification or equivalent experience
• BA/BS in Computer Science, Information Systems, or similar field (or BA/BS in Business with a minor in Computer Science, Information Systems, or similar field), or equivalent work experience
• SANS or CISSP certification in areas of Security strategy & roadmap development, Enterprise security, Access Management, and Risk Management
• Familiarity/experience with compliance programs such as GDPR, ISO27001, IS027018, SOC 2 and PCI

Additional Information

The base salary range for this full-time position is $87,750 to $135,000 + bonus + equity + benefits.

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position acros