Medical Assistant - Head & Neck Surgery (Santa Clarita)

General Information

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Work Location: Santa Clarita, CA, USA Onsite or Remote Fully On-Site Work Schedule Monday - Friday: 8:00am - 5:00pm, hours may vary Posted Date 10/13/2025 Salary Range: $29.46 - 38.87 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 27117

Primary Duties and Responsibilities

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Under the supervision of the Nurse Manager, and in coordination with the Clinical Director and the Practice Manager, incumbent will follow up patient appointments, complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the CareConnect System. Explain billing procedures and insurance requirements.

The Medical Assistant will provide patient care support and patient care to Head & Neck Clinic locations including Westwood, Santa Monica, Beverly Hills, Thousand Oaks, or Santa Clarita. Primary location will be Santa Clarita. Greet patients and triage incoming calls. Make appointments and check out patients. Process patients and notify nursing staff of patient's arrival. Bring patients to exam rooms. Prepare patients for procedures. Assist physicians in minor procedures. Take vital signs and specimen collections. Maintain inventory of medical supplies. Maintain sterilization of medical equipment. Must be a self-starter, a team player, and willing to cover back office and administrative duties as necessary. Must be flexible and understand that back-office responsibilities may change on a daily basis based on staffing needs of the clinic.

The Medical Assistant will provide backup administrative support, triage calls, copy, collate and file reports, sort and distribute mail and faxes. Obtain and document physician approval on all pharmacy and patient request for prescription and refills. Answer, screen, and respond to incoming calls. Administer new patient paperwork. Assist with insurance authorizations and procedure coverage. Complete patient disability forms and process requests for patient medical records. Assist with filing as well as other front office duties.

Salary Range: $29.46 - $38.87 hourly

Job Qualifications

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Requirements:

1. Valid BLS certification and Medical Assistant Certification

2. Ability to perform basic clerical function and clinical duties

3. Ability to utilize computer system for appointment scheduling, clinical and patient data collection.

4. Ability to perform as back-up person for back office.

5. Ability to set priorities, organize work and demonstrate flexibility in work schedule as needed.

6. Ability to recognize and accept direction from the Nurse Manager.

7. Ability to