CDnA - Data Management Manager, Commercial Patient Data

Career Category

Sales & Marketing Operations

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

CDnA - Data Management Manager, Commercial Patient Data

Live

What you will do

Let’s do this. Let’s change the world. In this vital role as a member of Global data strategy team, the Data Management Manager, Commercial Patient Data reports into the Senior Manager, Patient Data Management. This position will manage Amgen’s internally generated patient data assets (e.g., data generated from Patient Support Programs and Specialty Pharmacy patient data contracts). This includes executing solutions to compliantly connect patient data assets that will serve as the foundation for driving patient journey analytics that inform improved patient experiences. This position is responsible for driving the cross-functional processes, SOPs (Standard Operating Procedure), and governance to ensure secure and appropriate access to these sensitive data sets. You will partner with Patient Access, IS, and Commercial teams and multiple external vendors to support the patient data aggregation, integration, and ongoing operations

Flexible Commuter role to Thousand Oaks, CA or Deerfield, IL office. You will work on-site 2-3 days a week.

• Gather data requirements for onboarding of new patient support programs, specialty pharmacy and other patient data sources
• Implement end to end data curation processes for Amgen’s new and existing PSP (Patient Support Programs) and SP (Specialty Pharmacies) data sources
• Implement linking of first- and third-party patient data assets to enable longitudinal analytics across the patient journey (e.g., across SPP, Hub, and Syndicated data sets)
• Lead all aspects of day-to-day patient data operations for multiple brands supported by this role including the daily management of data aggregation vendor activities
• Respond and resolve data inquiries from cross-functional collaborators
• Identify data issues across data sources, ensure checks are implemented and monitor data quality
• Ensure compliant processing and management of patient level data assets in adherence to all Amgen Privacy and Compliance SOPs
• Enforce data governance for patient data assets through data access management and business approval processes

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The data management professional we seek is a collaborator with these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 2 years of Data Management, Analytics, Sales and/or Marketing Operations, Value & Access, or a related field

OR

Bachelor’s degree and 4 years of Data Management, Analytics, Sales and/or Marketing Operations, Value & Access, or a related field

OR

Associate’s degree and 8 years of Data Management, Analytics, Sales and/or Marketing Operations, Value & Access, or a related field

OR

High school diploma / GED and 10 years of Data Management, Analytics, Sales and/or Marketing Operations, Value & Access, or a related field

Preferred Qualifications:

• Experience in analyzing large data sets and connecting disparate data source using complex business rules
• Excellent communication skills, including interpersonal skills to cultivate collaboration and success in a highly matrixed environment; strong oral/written presentation skills
• Ability to communicate effectively to cross-functional teams
• Good project management skills, working with project teams in a matrixed and, at times, ambiguous environment
• Experience working with patient level datasets including first party sources such as Patient Support Programs & Specialty Pharmacies, Syndicated Sales & Claims data sources, Digital data sources, etc.
• Experience with data, analytics, and technology solutions (AWS/other cloud platforms, SQL, Databricks, Tableau, SAS, Python, R, etc.)
• Ability to effectively translate business collaborator requirements to IT partners to ensure high quality, timely, coordinated data assets
• Deliver prioritized data deliverables through agile execution and continuous improvement
• Self-starter, ability to work under limited supervision